13 Sep

Patching Horror Stories

BALTIMORE’S PATCHING MISTAKE On May 7, 2019, the City of Baltimore was hit by ransomware. A month later, in June, Ars Technica reported that the city had already lost $18 million. At that point, it was still far from full recovery. Less than a third of employees were back at work. Many were using “paper-based workarounds.” How Read more…

14 Aug

UPDATE: A More Automated ILTACON 2019

Last year we blogged about our ongoing efforts to automate our ILTACON presence. We wrote: We polled the ILTA community on how it likes to receive information. An overwhelming 93% of respondents indicated that they prefer electronic delivery, while the remaining 7% appreciate a hybrid of hard copies/ digital. In a digital world that’s increasingly Read more…

16 Aug

What is Artificial Intelligence?

Resurrected over the last several years, the term Artificial Intelligence (AI) and its reported manifestations have begun to appear more frequently in various forms and facets of our lives. Be it the chat bot through which we order our pants, the synthesized voice we hit 0 to ignore, or the texts we get when our Read more…

15 Aug

A More Automated ILTACON

During our recent webinar, The Insider’s Guide to ILTACON, we polled the ILTA community on how it likes to receive information. An overwhelming 94% of respondents indicated that they prefer electronic delivery, while the remaining 6% appreciate hard copies. In a digital world that’s increasingly focused on minimalism and automation, these results certainly make sense. Read more…