Enterprise Content Management

There were many instances where Kelly and I would worry ‘How are we going to overcome this challenge quickly?’ and Amanda would say, ‘oh, no problem we already have a script for this’. We were not only avoiding pitfalls, but also the challenges that we thought were going to be a big deal just weren’t because the Kraft Kennedy team had already worked it out 20 clients ago. Steve Johnson, Director of Applications Ice Miller LLP

From the start of the project it was obvious that Kraft Kennedy has successfully done this many times before. Implementing NetDocuments was new for us -- they shared their experience and proven methodologies with us (including what has and has not worked at other firms). We picked the right implementation partner, hands down. A highlight of the NetDocuments Implementation for me was 100% accurately predicted by Kraft Kennedy. They said: ‘At Go-Live, the majority of the firm will start using NetDocuments (adding documents, editing documents, etc.) with little to no assistance’. It was absolutely true – we had a great Go-Live with many happy users. Kelly Kautsky, Project Manager Ice Miller LLP

My relationship with Kraft Kennedy dates back over 3 decades. We have had meaningful experiences over the years, innovating and problem solving together for the legal community. We are a very strong team. The recognition of Kraft Kennedy as Corporate Law Worldwide Partner of the Year reinforces the passion and value they continue to bring to our shared clients. Alvin Tedjamulia, CTO NetDocuments Inc.

With over 30 years as the technology partner for the legal community, it was easy to select Kraft Kennedy as our Corporate Law Worldwide Partner of the Year at our recent Elevate 2020 Event. Their deep understanding of the unique internal needs of a corporate legal department is second to none and their expert team consistently manages and coordinates flawless implementations every time. The feedback and reference ability from our mutual corporate customers is always outstanding. Michael Gibson, Chief Revenue Officer NetDocuments Inc.

[Everyone was] amazed how easy it was to move to iManage Cloud and what a smooth process it was – which is something you rarely hear about large IT changes... I think that’s a testament to Kraft Kennedy’s careful planning and execution. Betsy Horn, Director of Information Technology Harris, Finley & Bogle

I am thrilled with our migration to NetDocuments. The implementation by the Kraft Kennedy team went flawlessly. The technical expertise, and exceptional project management went beyond our expectations. Jude Gorman, Chief Operating Officer Joele Frank, Wilkinson Brimmer Katcher

I'm glad to tell anyone who'll listen that Fennemore has used Kraft Kennedy for 5 or 6 major projects in the last 8 years, along with several brief consultations or T&M mini-projects. Every one has gone according to plan, and even where there have been issues, they've been issues that Kraft Kennedy's project managers and technicians knew to warn us about and help us prepare for. In addition, I've personally relied many times on articles, blogs and community postings by Kraft Kennedy authors to make decisions about Fennemore's environment that materially improved our service level and my productivity. If I had to select a key reason to focus on as the one for our success working with Kraft Kennedy it's that they must have some kind of a prescient god running their talent acquisition and retention team, or the most draconian employee evaluation program in history. I say this because 100% of the professionals I've worked with at Kraft Kennedy have been at LEAST as detail oriented and professional as I am, were always concerned about the exact same kinds of issues that I have been, have produced the best and most consistent project documentation of any vendor I've worked with and have been absolutely dedicated to quality assurance. Best of all, working with Kraft Kennedy hasn't just resulted in successful projects – each project has unquestionably made me a better asset for Fennemore. I have work habits, lines of investigation and basic skills that I use every day which I've adopted because I observed and admired them in the professionals Kraft Kennedy provided for our projects. Eric F. Weller, Manager, IS Operations Fennemore Craig, P.C.