• Services

Managed Desktop

Efficient. Productive. Secure.

All Solutions

An innovative methodology designed to help your firm thrive.

The first solution of its kind, your modern and secure Managed Desktop combines the features of Managed Applications and Managed Platform, along with providing functional testing and pilot deployment assistance for desktop updates. Learn more.

Windows 11 Design and Planning Workshop

Create the optimal design for your firm. The first step to a successful Windows 11 rollout, our 3-day workshop draws on lessons learned from thousands of projects. Our experts tailor the agenda to your current environment, team, tools, and business goals. Request a sample agenda.

Win-win application delivery that unites productivity and security

You no longer have to choose between safe and convenient. Provide a smooth, secure user experience across all devices. Our expert teams deploy built-in protection, with ease of management for admins.

  • Microsoft Windows upgrades
  • Expert analysis, design, and custom recommendations
  • Application rationalization, licensing checks, and compatibility testing
  • Application packaging
  • QA and user acceptance testing
  • MECM integration
  • Managed user communications and training

Definitive Guide to Managed Desktop

  • Modern Endpoint Management DPW
    Modern Endpoint Management Design and Planning Workshop

    Our Modern Endpoint Management Design and Planning Workshop helps shape a roadmap to keeping your data secure, in the cloud and on-premises.

    Request a sample agenda
  • Windows 11 lifecycle and patch management

    Get current. Stay current. Manage continual deployment, patching, and compatibility for your firm’s desktop and mobile devices.

    Learn more about Application Lifecycle Management
  • One-time Windows 11 Upgrade

    Need to get current, now? Perform a one-time upgrade. Our expertise allows us to quickly deploy a Windows 11 Feature Update to any environment while minimizing user impact.

  • AppBakery by Kraft Kennedy
    Managed Applications & AppBakery

    AppBakery is a web application designed to connect clients with Kraft Kennedy’s team of experienced packagers in order to provide fast and reliable application packages. With access to over 1,100 application packages, that can be packaged for any software distribution tool including MECM or Intune, companies of all sizes can use the AppBakery to ensure their applications are updated quickly and reliably, fostering a greater level of end-user security and functionality.

    Additional features available in the AppBakery include Application Portfolio Management and Vendor Feature Analysis. These features are designed to provide IT staffs and desktop engineers a single pane of glass when managing the applications in their environment.

    Learn more about AppBakery
  • CMInsights by Kraft Kennedy

    CMInsights is a web application designed to give firms unparalleled insight into their Windows 11 and Microsoft Endpoint Configuration Manager (formerly SCCM) environment. Custom built to address frustrations and challenges stemming from native reporting capabilities, CMInsights highlights valuable data critical to effectively managing the Windows 11 environment. In addition to real-time querying, CMInsights also caches certain data for historical reporting and benchmarking resulting in comprehensive dashboards and visualizations that replace, and surpass, those offered by the native reporting mechanisms.

    Current reports include MECM infrastructure information, Windows 11 and Office patch compliance, BitLocker encryption status, software deployment compliance percentages, among many more.

  • Continuous Learning
    1000+ legal-industry apps tested in our vault
  • Excellence
    Voted #1 IT consulting firm by ILTA
  • Integrity
    Windows 7, 8.1, 10 and 11 deployed for over 150k users
We are working with your team on a couple of projects. Shane, Kevin and Tom have been a pleasure to work with. They have been so responsive, and we certainly appreciate all they have done for us. I thought you should hear that and know how much we appreciate your team. Kara Portwood Armstrong Teasdale LLP
While the AppBakery is very easy to use, one of my favorite aspects is Kraft Kennedy’s extensive list of existing “package ready” software. If an application is not listed, all I have to do is request a custom product once. The best part is that the custom application then becomes available for any future requests. The AppBakery has been a wonderful addition for our team to keep our workstations up to date! Keith E. Enright Bowman and Brooke LLP
Kraft Kennedy’s Managed Desktop Solution focuses my team on mobility and collaboration for lawyers and the evolving security requirements of our clients. IT is now poised to solve emerging business demands, further differentiating our firm from the competition. CIO AmLaw 100
Kraft Kennedy is an exceptionally competent, thorough and meticulous technology and infrastructure provider for Carver Federal Savings Bank. They are reliable, affordable and efficient. We are very pleased with the work Kraft Kennedy has done in implementing our Windows 10 environment and we look forward to many more projects utilizing Kraft Kennedy’s expertise in the future. Patrick Brennan, Technology Officer Carver Federal Savings Bank
Our firm has been working with the Kraft Kennedy team on several projects during the last few years, such as a Windows 10 desktop image build and deployment, Exchange Online migration, etc. In addition to that, Kraft Kennedy provides us with Managed Services, SOC, and supports our desktops utilizing Office 365 and Azure services. This is one service provider that I'm comfortable recommending to anyone and I trust they will do the work right. The engineers are well trained and demonstrate very good understanding of the technology and how it could benefit the business. They are not just technologists. They are our trusted advisor. The team is well known within the law firm community. Everyone knows that if they have challenge with any Microsoft product, they should go to Kraft Kennedy. I do appreciate the most their strong project management approach and the fact that they always look how to automate tasks and reduce the time that is needed to complete the work. This is the only way to me to be efficient and deliver quality service. Top notch professionals that always get it right! It is pleasure to work with each of them! Vessela Prevalsky, Director of Information Technology Cohen Milstein Sellers & Toll PLLC
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