Managed IT Services

Focus on your business while our experts take care of IT

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Managed IT services for future-ready firms

Become a future-ready firm, leveraging technology as a strategic asset. Hundreds of businesses count on Kraft Kennedy as the leading Managed IT Service provider to legal and financial firms. We help technology leaders innovate, plan and execute successful IT strategies. No CIO? No problem. We tailor services to legal and financial organizations of all sizes.

Watch: How to Find and Vet an MSP Webinar

Kraft Kennedy COO Jude Travers-Frazier provides a clear strategy to finding and vetting Managed Service Providers.
Learn about red flags to have on your radar, documentation to request upfront, as well as ‘must ask’ security questions.

Watch the Webinar >

Read: 24 Questions to Ask When Choosing an MSP

Are you choosing the right partner to help your business succeed? Whether you’re engaging an MSP for the first time or considering switching from your current MSP, ensure you’re asking the right questions before you make your choice.

Read the Whitepaper >

Deliver a seamless technology experience with Kraft Kennedy’s managed IT services.

Transform IT burdens into efficiencies, productivity and predictable budgets. Working with law firms and corporate legal departments of all sizes since 1988, Kraft Kennedy has unparalleled experience in legal IT.

24/7/365 monitoring of servers, workstations, and network devices
Virtual CIO
End-to-end email monitoring
Proactive patching
On-site maintenance visits
Procurement
Network performance monitoring
Backups
Quarterly strategic planning
Disaster recovery and email continuity
Part time or full time onsite support

Security Operations Center

Our Security Operations Center uses cutting-edge tools to monitor the threat landscape and secure your network. Let’s make sure you don’t have gaps in your defense.
Are your security foundations in place?
Policy Management

Managing risk as an organization requires comprehensive technology policies.
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Business Continuity and Disaster Recovery

The cost of a technology outage can cripple a business. Focus on a handful of simple metrics that might come into play during a downtime event, and analyze what an outage could mean to your business.
Use our Recovery Time & Downtime Cost Calculator
Keep track of tickets in an easy-to-use web portal

Create new requests, monitor ticket status, and see your account history in a web-based dashboard.
Month-to-month plans available

Choose the contract that works for you. We’re confident you’ll stay because you’ll love the Kraft Kennedy experience.
Talk to our Managed Services team
Automated Server Patching

Alleviate the stress of updating many servers at once. Go do great things while we apply the latest patches.

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Expertise In Action

Managed IT Services Stories Services

Joe figured out my problems right away. He is a true professional and very courteous and patient with someone like me.

Thank you to each of you and Thank you to your teams! The first week of remote work is over. Everything has been working very well and the business appreciates technology even more now. Thank you for the continuous support and assistance!

Hermen was knowledgeable, and pleasant. He addressed my issues promptly and professionally. I appreciate the help.

I wanted to express my sincere appreciation to you and your team for jumping on this last night and today. March has been a challenge getting everyone working at home and then this adventure, and the combination of the two. 

Friendly and fast help!! Thank you so much.

I want to recognize Juan and Joe for excellent customer service. They have been very helpful with several issues these past few months and deserve recognition even if its from a lunatic like me. I appreciate their efforts greatly.

Kraft Kennedy provides us with Managed Services, SOC, and supports our desktops utilizing Office 365 and Azure services. This is one service provider that I'm comfortable recommending to anyone and I trust they will do the work right. The engineers are well trained and demonstrate very good understanding of the technology and how it could benefit the business. They are not just technologists. They are our trusted advisor. The team is well known within the law firm community. Everyone knows that if they have challenge with any Microsoft product, they should go to Kraft Kennedy. I do appreciate the most their strong project management approach and the fact that they always look how to automate tasks and reduce the time that is needed to complete the work. This is the only way to me to be efficient and deliver quality service. Top notch professionals that always get it right! Vessela Prevalsky Cohen Milstein Sellers & Toll PLLC

Thanks John! Much appreciated. I am very thankful that Kraft Kennedy has you on the overnight team. While my firm isn’t extreme 24/7, on those rare occasions I do need after hours support, hearing your voice on the other end puts me at ease and I know things will only get better and it will happen timely. Meredith S. Lonner Franklin, Weinrib, Rudell & Vassallo, P.C.

Resources

Managed Services Services Whitepapers Resources

Managed IT Services