31 Jan

Why Doesn’t UE-V Like My Slideshow?

I came upon an interesting situation recently during a Windows 10 upgrade project. A pilot user on a new Windows 10 desktop reported that they changed their desktop background to a photo slideshow, but each time they logged in the wallpaper reverted to a single static picture. I investigated the most typical potential causes and Read more…

23 Jan

A Review of The New Office Customization Tool for Click-to-Run

Over the last year I have had many conversations regarding Office MSI and Office 365—specifically, about their ability to be customized for users. The simple answer used to be that, when using Office MSI, the tried-and-true Office Customization Toolkit (OCT) method was the way to generate custom settings. OCT was easy, granular, and, most importantly, Read more…

18 Jan

Tech Day 2018: An Inside Look

Last week Kraft Kennedy gathered for Tech Day, its yearly summit dedicated to knowledge-sharing, at Kraft Kennedy’s New York headquarters. We attended thought-provoking seminars dedicated to the most innovative ideas in technology, caught up with colleagues over Magnolia Bakery’s banana bread pudding— beloved company-wide—and played the notorious Tech Day Game. The Game is devised annually Read more…

10 Jan

Meltdown and Spectre in the Cloud DMS

Meltdown and Spectre have been all over the news recently, and rightfully so. If you aren’t familiar, here’s a good explainer by Wired magazine: A Critical Intel Flaw Breaks Basic Security for Most Computers. If you’re too lazy to read the whole article, here’s the gist: “Meltdown allows malicious programs to gain access to higher-privileged parts Read more…

02 Jan

Ask KK: Password Management for Law Firms

Reprinted with permission from: New York State Bar Association Journal, November/December 2017, published by the New York State Bar Association, One Elk Street, Albany, NY 12207.   My firm has an annoying but duly cautious password policy that means I’m juggling new passwords every 90 days, on top of all the ones I need for Read more…

20 Dec

Can OneDrive for Business Replace My Firm’s Network File Shares?

With an increasing number of firms opting for cloud services, especially Microsoft’s Office 365, IT administrators often try to find creative ways to substitute on-prem functionality with cloud resources. They are paying for these services as part of their subscription, so why continue to invest in a duplicate solution? Clients often ask if OneDrive for Read more…

14 Dec

Microsoft Unified Support is replacing Microsoft Premier Support

Microsoft Premier Support is being retired on 6/30/18, due to be replaced by Microsoft Unified Support. According to our Microsoft sources, each current Premier Support customer will be able to renew for an additional year if they elect not to switch to Unified Support.  But after that renewal, Unified Support will be the only Microsoft Support offering for Read more…

29 Nov

8 Disruptive Trends and Technologies to Expect in 2018

IT is set to transform next year. We are already seeing the disruptive beginnings of trends that will continue to expand, forcing organizations and their IT teams to adapt. While there are some perils in not keeping up with the times, as with most technological shifts, firms who stay up-to-date and actively look for advantages Read more…

28 Nov

What’s Hiding in Your Documents: the Dangers of Metadata

Reprinted with permission from: New York State Bar Association Journal, October 2017, Vol. 89, No. 8, One Elk Street, Albany, NY 12207.   Click to download the PDF   Have you ever repurposed a contract or other largely boilerplate document by changing some names, dates, and a few other specifics? We’ve all done it, and Read more…

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