27 Nov

Office 365 Shortcut Name Change

A client firm experienced an issue with a broken Start Menu after updating Office 365 clients. The firm had several Office applications such as Word, Excel, and OneNote pinned to the Start Menu and Taskbar. After looking into the issue, I found that the new Office365 ProPlus version changed the shortcut names from Excel 2016.lnk to Excel.lnk. That Read more…

04 Oct

Dispatch from Orlando: Takeaways from Microsoft Ignite 2018

Our field team returned from Microsoft Ignite with this digest of key takeaways. Teams Microsoft Teams is getting a lot of air time this year. When selecting sessions, we thought we saw more sessions on Teams than on anything else, even Exchange. Teams is undergoing a fundamental shift. Microsoft is repositioning it as the default Read more…

24 Sep

Introducing the Security Customer Immersion Experience

Increasingly, organizations are looking to the cloud to increase productivity, adopt compelling new features, and more. Simultaneously, these organizations are concerned about how to protect their users and data from being compromised in a cloud-first, mobile-first world. We’ve heard you, and we’re excited to announce that we are now certified to facilitate the Security Customer Read more…

04 Sep

What’s Really Included in the Four Microsoft Subscription Licensing Plans?

What’s the Difference Between Windows 10 Enterprise, Office 365, Microsoft 365, and Enterprise Mobility + Security? The subscription-based licensing model is full-speed ahead. Have you gotten on board yet? You probably haven’t purchased music in years, but instead subscribe to Apple Music or Spotify. You probably don’t pay for shipping, but instead subscribe to Amazon Read more…

24 Jul

Is the Cloud Safe for Law Firms?

Reprinted with permission from: New York State Bar Association Journal, May 2018, published by the New York State Bar Association, One Elk Street, Albany, NY 12207. Authored by Nina Lukina of Kraft Kennedy. Addressing common concerns about privacy, compliance, and connectivity Cloud computing has been gaining momentum for about a decade. Today many law firms Read more…

20 Jul

How to Get Your Firm’s Contacts on Your Phone

Your firm likely has a CRM or a plain old Rolodex to hold your client contact information. Meanwhile, your coworkers’ contact information lives in Active Directory, the contact list that Outlook uses. Some organizations are content with this system. Others want to combine the two. To have employee information close at hand, they transfer contacts Read more…

25 Apr

Backing Up The Cloud with The Cloud

Many firms put a lot of focus and effort into protecting and backing up their on-premise data. They know exactly what data is backed up, how often it gets backed up, and how long the backups are retained. With Cloud based backup solutions, offsite backups over the Internet have become much easier. Tape backup has largely become Read more…

20 Dec

Can OneDrive for Business Replace My Firm’s Network File Shares?

With an increasing number of firms opting for cloud services, especially Microsoft’s Office 365, IT administrators often try to find creative ways to substitute on-prem functionality with cloud resources. They are paying for these services as part of their subscription, so why continue to invest in a duplicate solution? Clients often ask if OneDrive for Read more…

29 Sep

October 31 Deadline for Legacy Microsoft Office Connecting to Exchange Online

A while back Microsoft announced a change that would deprecate RPC over http from Exchange Online in favor of the more modern MAPI over http. It’s officially happening October 31, and as we get closer to the deadline we want to remind clients that this will affect anyone connecting to Exchange Online with legacy Office Read more…

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