17 May

Goodbye, MSI: Initial Thoughts on Microsoft Office 2019

Microsoft recently announced the Commercial Preview of Office 2019, which is expected to ship towards the end of 2018. A few significant revelations I took away from the preview: Office 2019 will only be available as a click-to-run application. Going forward, the MSI deployment download will no longer be used with Office. Office 2019 requires Read more…

23 Jan

A Review of The New Office Customization Tool for Click-to-Run

Over the last year I have had many conversations regarding Office MSI and Office 365—specifically, about their ability to be customized for users. The simple answer used to be that, when using Office MSI, the tried-and-true Office Customization Toolkit (OCT) method was the way to generate custom settings. OCT was easy, granular, and, most importantly, Read more…

14 Sep

Outlook 2013/2016 Graphical Glitches

Kraft Kennedy, and many of our clients, have seen a strange problem for the last 12 months. In certain circumstances, parts of the Outlook client goes black, or other graphical glitches display.  Once the problem occurs, the user can temporarily resolve it by restarting Outlook and the issue goes away, for a varying amount of Read more…

21 Sep

Block These 2 Microsoft Patches to Prevent an Awful Bug

Recently, a couple of our support clients have reported issues with Microsoft Outlook 2010: Email attachments are lost or missing from sent emails, and content from one attachment is duplicated in another. We’ve also seen content from two attachments switch places with one another. Just imagine the unintended consequences of this when sending multiple finalized contracts Read more…

12 Jan

Automatically Add Filesite to Outlook

During my desktop design workshops with Worksite/Interwoven/iManage clients I invariably hear one of the following: “We have to manually add Filesite in Outlook each time we set up a new user profile.” “We wrote a script that uses addiman to put Filesite in the Outlook tree the first time a user logs in.” Both of these Read more…

31 Mar

Zero-Day Exploit in Microsoft Word Puts Firms at Risk

Microsoft has reported a vulnerability in Microsoft Word that hackers have been using in “limited, targeted attacks.” The exploit is activated when someone opens or previews an infected RTF file though Outlook, or clicks an infected link online, giving the attacker the same permissions to a device that the user has. Though Outlook itself is not directly Read more…

16 Jan

NOTICE: WorkSite Office Integration Macros Expiring on 1/27/2014

If your firm utilizes HP Autonomy iManage as its Document Management System, there is a looming issue on your short-term horizon. The current Office 2003/2007/2010 integration macros for iManage WorkSite (iManO2k.dot and iManO2k.xla) have signatures that will expire on 1/27/14. After this date, security warnings may appear, and functionality may be limited. Below is the Read more…

15 Aug

DMS Support for Office 2013

If I feel like I wrote this post 3 years ago for Office 2010, it’s probably because I did. With each new Microsoft Office release, there is always interest to see when each major DMS vendor will integrate and support it. OpenText eDOCS DM and HP/Autonomy iManage usually announce release dates for support of the new Read more…

08 Mar

Microsoft Office Licensing Update

A few weeks ago I posted Microsoft Office 2013: A Caveat, addressing Office 2013’s rigid licensing, which originally did not allow users to transfer the software between computers. Consider this Microsoft Office 2013: The Update. In response to customer feedback to it inflexible licensing policy, Microsoft has revised the Office 2013 retail license agreement to make Read more…

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