15 Sep

Critical Issue with Apple iOS 11 Mail App, Exchange 2016/Online and Windows Server 2016

Apple has announced that iOS 11 is releasing on Tuesday, September 19th, 2017.  If you are running Exchange Server 2016 on Windows Server 2016, or using Exchange Online, please keep reading.  If not, this issue should not affect you. The major symptom that users of the native mail app will experience is the inability to Read more…

14 Sep

Outlook 2013/2016 Graphical Glitches

Kraft Kennedy, and many of our clients, have seen a strange problem for the last 12 months. In certain circumstances, parts of the Outlook client goes black, or other graphical glitches display.  Once the problem occurs, the user can temporarily resolve it by restarting Outlook and the issue goes away, for a varying amount of Read more…

06 Sep

Business Continuity in Severe Weather

Whether it’s a natural disaster like Hurricane Harvey or interruptions to transportation, events that keep you from the office are bound to happen. It’s important for IT to make the proper preparations to keep everyone safe and productive while working from home. Business continuity and disaster recovery technology (BC/DR) has made it possible for firms to continue Read more…

05 Sep

Breaking Up and Getting Closure: 5 Reasons Projects Stay Open (and How to Close Them)

The hardest phase of a project is often its most underappreciated. Proper project closeout could mean the difference between success and failure. Why should you endeavor to officially close out a project you’ve undertaken? For one thing, it provides closure to your client and project teams. Everyone can agree and acknowledge that the work is Read more…

30 Aug

Printer Deployment Issues with GPP and MS16-087

Last week a teammate and I ran into an issue deploying an older Sharp printer through group policy preferences. Almost everything we tried resulted in failure, with the Event ID 4098 (“The specified printer was not found on the system and needs to be downloaded”). After double-checking that we had both 32- and 64-bit versions Read more…

24 Aug

Takeaways from ILTACON 2017: ECM Edition

Wow. That may have been the most packed ILTACON I’ve ever attended. In my ILTACON Preview post last month, I highlighted more than a dozen educational and vendor sessions that I thought would be interesting.  I hope you caught them, because I think I barely went to more than two or three.  I’m looking forward to Read more…

16 Aug

Improve Branch Office Connectivity Using Citrix NetScaler SD-WAN

Consider a typical network topology that utilizes MPLS, Multiprotocol Label Switching, for primary voice and data connectivity between the data center and branch offices, and site-to-site VPN as a backup. This approach is certainly functional, but failover depends on manual route changes or additional equipment to handle them dynamically, bandwidth is limited to the active Read more…

08 Aug

Skipping OS Versions is No Longer Viable

This article originally appeared on legalitprofessionals.com.  For about 15 years it has been a standard practice among law firms to skip iterations of Desktop Operating Systems—go to Windows 7 from XP, for example, or from Windows 7 to 10. As a result, desktop deployments used to be projects slated for every few years. This model, Read more…

07 Aug

The Insider’s Guide to ILTACON: Part 3 of 3

Welcome to Part 3 of the Insider’s Guide to ILTACON 2017! On Friday, I highlighted the sessions we’re most looking forward to catching at the conference. Today I’ve organized the sessions by topic of interest, so you can focus your time at ILTACON. Below I’ve also listed some vendors to check out at the conference.   Focus Read more…

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