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Why You Should Turn Off ACR on Smart TVs and Business Displays

Joe Todaro

2 min read

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Why You Should Turn Off ACR on Smart TVs and Business Displays

Today’s Smart TVs often include a feature called Automatic Content Recognition (ACR). And, while it sounds harmless, ACR scans what’s on your screen, whether it’s live TV, streaming services, or even HDMI inputs, and then sends that data to the manufacturer or third-party analytics companies.

The purpose? Targeted ads and behavioral tracking.

Why this Matters for Business

In a corporate setting, ACR isn’t just a privacy nuisance, it’s a real risk:

  • Data Leakage: ACR can capture sensitive visuals from presentations, video calls, or client documents.
  • Third-Party Sharing: Data often goes to external vendors, which may violate confidentiality agreements or compliance frameworks like HIPAA or ISO.
  • Unnecessary Exposure: Even if the TV isn’t actively streaming, ACR can store data and transmit it later when connected to the internet.
Kraft Kennedy’ Recommendation

Disable ACR on any smart TV or monitor used for business purposes. This is a quick and easy step that helps protect your organization’s privacy and compliance posture.

Here’s How: Turning Off ACR on Popular TV Brands
Samsung (Tizen OS)
  • Go to Settings > Terms & Privacy > Privacy Choices.
  • Uncheck Viewing Information Services.
  • Optional: Disable Interest-Based Advertising.
LG (webOS0)
  • Navigate to Settings > All Settings > General > System > Additional Settings.
  • Toggle Live Plus OFF.
  • Optional: Enable Limit Ad Tracking.
Vizio (SmartCast)
  • Go to Menu > System > Reset & Admin.
  • Turn OFF Viewing Data.
  • Optional: Disable Smart Interactivity.
Sony (Android/Google TV)
  • Go to Settings > Device Preferences > Usage & Diagnostics.
  • Turn OFF tracking options.
  • Disable Ads Personalization.
Roku TVs
  • Go to Settings > Privacy > Smart TV Experience.
  • Uncheck Use info from TV inputs.
  • Enable Limit Ad Tracking under Advertising.
Amazon Fire TV
  • Go to Settings > Preferences > Privacy Settings.
  • Turn OFF:
    • Device Usage Data
    • Collect App Usage Data
    • Interest-Based Ads

Additionally, for maximum privacy, disconnect all TVs from Wi-Fi when smart features aren’t needed or use network-level blocking tools.

The Bottom Line

ACR isn’t just a concern for businesses; it’s designed for consumer marketing, which means it collects viewing habits and shares them with advertisers and analytics companies. For consumers, this raises serious privacy issues: your personal viewing history, streaming choices, and even HDMI input content can be tracked and monetized.

Disabling ACR is a simple but critical step for both businesses and individuals:

  • For businesses: It helps protect sensitive information and maintain compliance with privacy regulations.
  • For consumers: It prevents unnecessary data collection, reduces targeted advertising, and keeps your viewing habits private.
Whether at home or in the office, turning off ACR is one of the easiest ways to take control of your privacy.

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