NetDocuments to Discontinue Support of Internet Explorer

Say Goodbye to Internet Explorer and ActiveX! ActiveX control has been used for years to connect desktops to NetDocuments’ web technologies in Internet Explorer. In March of 2019, NetDocuments released ndClick, the successor to ActiveX. The release of ndClick meant the eventual end of ActiveX updates. On March 31st, 2020, NetDocuments will no longer be using ActiveX and will no longer support Internet Explorer. Security is of critical importance to NetDocuments and Internet Explorer’s security issues have them wary of continued support.

What does this mean for Law Firms?

Law firms currently using Internet Explorer as their primary browser should seek out a full movement to another primary browser such as Chrome, Edge, Safari, or Firefox. Microsoft no longer develops Internet Explorer, making it soon-to-be irrelevant.

Don’t panic, this doesn’t take effect until March 31st, 2020!

Law firms have plenty of time to seek out help (if needed) to make the switch from Internet Explorer to another browser. NetDocuments dropping support for Internet Explorer will, in a way, force law firms to make the jump to a more secure browser. This should be looked at as a positive thing. After all, what’s bad about having better security and performance?

Which new browser should I choose?

NetDocuments states that it doesn’t recommend a specific browser for any advantage, but Chrome is known to have the smoothest performance with NetDocuments. A Google Chrome extension for NetDocuments is also on its way to the Chrome Web Store, which will add even more functionality.

What about virtual and remote environment support?

Currently, there are known issues running ndClick in a Terminal Server or Citrix XenApp environment, and we do not recommend running ndClick in those scenarios.  However, ndClick will support these environments in a future update. More information on this will be available in the upcoming months.

It’s time to move on!

Soon you will be using ndClick to transfer your documents and emails to the NetDocuments repository in a more secure manner. Take the time and get prepared to make your transition from Internet Explorer as easy as possible for all end users. Internet Explorer is on its way out and it’s time to say goodbye and move on!

For more information, NetDocuments released a statement on March 26, 2019 regarding this matter here.