Break Free from Citrix Uncertainty: The Roadmap to AVD Success with Nerdio
Join Nerdio and Kraft Kennedy for an ILTA Masters Class, and say goodbye to Citrix complexity (and the cost mystery of your next renewal) and hello to Azure-native freedom! Citrix has been an established part of the legal technology stack for years, but changing licensing models and rising costs are creating new reasons to understand the alternatives.
Technology budgets are already under pressure from growing AI investments, while long-standing enterprise technology platforms like Citrix are undergoing major ownership and licensing changes. The result is greater uncertainty at renewal time and less predictability in year-over-year IT spending.
Kraft Kennedy anticipated this shift two years ago, becoming both a Nerdio MSP and Enterprise partner and helping law firms move from Citrix cost uncertainty to more predictable, Nerdio-managed Azure Virtual Desktop environments. In this session, we’ll share what we’ve learned from actually making those transitions. We’ll walk through the critical decision points, common pitfalls, and “wish we’d known” moments that have shaped our current standards and practices.
In this Master Class, Steve Downs, Nerdio’s Principal Product Manager, joins Jeff Silverman, Practice Architect for Infrastructure and Enterprise Systems at Kraft Kennedy, to share practical strategies, unexpected hurdles, and successful outcomes from Azure Virtual Desktop (AVD) migrations across the demanding legal environment. Whether you’re evaluating alternatives to Citrix or actively planning your transition, you’ll leave with a practical framework, hard-won lessons, and the confidence to move forward.
REGISTER HERE
When: Tuesday, December 1, 2026 | 12:00 PM – 1:00 PM ET
Where: Virtual Webinar
Featured Speakers:

Practice Architect, Infrastructure and Enterprise Systems
Jeff Silverman is a former attorney turned technologist; he provides leadership on infrastructure, virtualization, cloud, and remote access engagements. He holds multiple Nerdio, Citrix, and Microsoft Azure-related certifications, bringing both legal and technical insight to client environments, security, cloud computing, and collaboration technologies.

Principal Product Manager
Steve Downs has over two decades of experience, specializing in building solutions that bring End User Computing (EUC) to the cloud. As a Principal Product Manager, Steve drives the Windows Cloud hybrid/on-premises strategy, ensuring alignment with business needs while fostering collaboration across product, engineering, marketing, sales, business planning, and external partners. Committed to innovation and customer-centric strategies, he leverages his expertise in EUC, cloud computing, and virtualization to deliver impactful solutions.

Chief Technology Officer
Chris Owens has more than 20 years of consulting and technology management experience. He helps clients align technology strategy with business priorities and has guided organizations through desktop design and management, storage and server consolidation, disaster recovery and business continuity planning, email messaging migration, document management, and hybrid architecture initiatives. More recently, his work has focused on cloud-first strategy and Windows as a Service. Chris also serves on numerous partner advisory and strategic leadership committees, contributing to the future direction of enterprise applications and systems.
