Using AI Hype: Updating Aging Systems
2026-04-08 15:00 - 16:00 (America/New_York)
Using AI Hype: Updating Aging Systems
AI promises transformative efficiency, but only if a firm’s underlying systems are ready. This session explores how to use AI momentum as a strategic lever to modernize outdated infrastructure. Attendees will learn which foundational elements must be updated before meaningful AI adoption is possible, and how to leverage AI enthusiasm to secure funding, build alignment, and accelerate long overdue modernization initiatives.
Session Takeaways:

Understand prerequisite infrastructure requirements for AI adoption in law firms.
Identify outdated systems in member firms that limit AI capabilities and introduce risk.
Use AI momentum to justify modernization budgets and prioritization.
Build an AI ready roadmap with updates to identity, compliance, data, and cloud platforms.
Communicate modernization needs in business centered, attorney friendly language. Centered, attorney friendly language.

Beth Anne Stuebe is a long time thought-leader and educational publisher, having worked for the International Legal Technology Association (ILTA), iManage, and FileTrail Litera in global press and publications roles, managing podcasts, webinars, educational sessions, and conference agendas for some of the leading conferences in North America and the United Kingdom.
Chris Owens is the Chief Technology Officer at Kraft Kennedy after previously serving as the Practice Group Leader for the Enterprise Client Systems Group. Responsible for maintaining partner relationships and alignment with Kraft Kennedy, he focuses much of his time on focusing on improvements for his customers and educating them on the changing landscape of technology. Serving on numerous partner advisory and strategic leadership committees, Chris helps shape the future of applications and systems to best meet the changing needs of the business of Kraft Kennedy, as well as our clients.
Charles Ottenweller is a legal-tech industry leader with over twenty years of experience as a CIO and Management Consultant. He combines experience with law firm operations and their successes with the people, process, and technology required. He has spoken at events for ILTA, American Bar Association, Association of Legal Administrators (ALA), DRI, ALAS, and more.
When: April 8, 2026 | 3:00 pm – 4:00 pm ET
Where: Virtual
Register: Here
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I Don’t Need That… Or Do I?
2026-06-03 15:00 - 16:00
I Don’t Need That… Or Do I?
Explore the hidden risks and operational pitfalls that arise when law firms delay technology updates. This ALA webinar dispels common misconceptions around “nonessential” upgrades and demonstrates how aging systems quietly increase security exposure, reduce productivity, and hinder AI and cloud readiness. Attendees will learn how to identify overlooked modernization opportunities and implement practical improvements that drive measurable impact.
Session Takeaways:
Identify common misconceptions that stall necessary technology upgrades in law firms.
• Recognize operational and security risks introduced by aging systems.
• Understand modernization strategies using Microsoft 365, cloud services, and managed solutions.
• Evaluate ROI and cost‑benefit models to strengthen leadership approval.
• Communicate modernization needs effectively to attorneys and executive stakeholders.
Sulabh Upadhyaya is an experienced Management Consultant with nearly twenty years in legal technology. Since joining Kraft Kennedy in 2008, he has advised law firms on operational and technology challenges, drawing on deep expertise in IT leadership and project management. Known for building strong client relationships, Sulabh delivers practical, actionable guidance that helps clients achieve successful outcomes. He is also a frequent speaker at ILTA and ALA events.
Charles Ottenweller is a legal-tech industry leader with over twenty years of experience as a CIO and Management Consultant. He combines experience with law firm operations and their successes with the people, process, and technology required. He has spoken at events for ILTA, American Bar Association, Association of Legal Administrators (ALA), DRI, ALAS, and more.
Register: Here
When: Wednesday, June 3, 2026 | 3:00 pm – 4:00 pm ET
Where: Virtual
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Webinar: Why Firms are Going Passwordless
2026-06-16 14:00 - 15:00
Cyber Chapter of ALA Webinar: Why Firms are Going Passwordless

Passwords are no longer enough to protect today’s law firms.
This informative session will explore how Passkey technology is reshaping authentication and helping firms move toward a passwordless future. Register here.
Kraft Kennedy CIO, Marcus Bluestein, will share real-world success stories of firms that have embraced passwordless strategies and demonstrate how frictionless login enhances both security and user experience.
Join us to:

Discover how passwordless authentication reduces risk while delivering a faster, more seamless user experience.
Understand why passwordless authentication should be a priority security initiative.
Explore Passkey functionality and the components that improve security as well as user experience.
Experience a passwordless environment and watch an actual passkey logon across Microsoft programs.

When: Tuesday, June 16, 2026 | 2:00 pm – 3:00 pm ET
Where: Virtual Webinar
Who Can Attend: ALA Members and professionals focused on operational efficiency and security.
Register for ‘Why Firms are Going Passwordless’
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[Master Class]ILTA: Beyond the Help Desk: Rethinking Law Firm Technology Support in a Multi-Vendor World
2026-07-21 12:00 - 13:00
[Master Class] ILTA: Beyond the Help Desk: Rethinking Law Firm Technology Support in a Multi-Vendor World
Mid-size and large law firms depend on a complex mix of highly integrated platforms, from Microsoft and iManage to Citrix, NetDocs and beyond, but when issues cross systems, traditional vendor support often falls short. In this pre-ILTACON webinar, we will explore why law firms need more than reactive troubleshooting: they need expert, cross-platform guidance that understands the realities of legal operations.
Attendees will learn how to address common support gaps, reduce finger-pointing across vendors, and bring more strategic oversight to fast-changing cloud environments. Joe Hoegler, Kraft Kennedy’s Chief Technology Innovation Officer, will discuss how firms can benchmark their approach against peer organizations and make smarter decisions about support models, technology investments, and change readiness.
Register here
Webinar Key Takeaways

Law Firm Support Is More Complex Than Ever

Understand why legal workflows, user expectations, and business priorities create support needs that standard vendor models often miss.

Vendor Support Alone Often Falls Short

Recognize where siloed support, slow escalations, and limited legal-industry context can delay resolution and frustrate users.

Expert Guidance Helps Firms Move Beyond Break/Fix

See when firms benefit from architect-level support for strategic troubleshooting, implementation guidance, and advisory input.

Cloud Change Requires Better Readiness

Identify what firms can control, what they need to prepare for, and how to stay ahead of rapid platform changes.

Discussion and Q&A

Leave with practical questions to evaluate your firm’s current internal/external support model and identify opportunities to improve.

Webinar Moderator:
Beth Anne Stuebe: Beth Anne Stuebe is Director of Sales Operations and a leader in marketing, sales, and content strategy. She is known for building high-impact messaging, driving audience engagement, and managing content across webinars, podcasts, events, and strategic communications. Her background includes leadership roles with ILTA, FileTrail (Litera), and iManage.
Featured Expert:
Joe Hoegler: Joe Hoegler is Chief Technology Innovation Officer at Kraft Kennedy, where he leads technology services delivery and solution development for clients across the legal industry. With more than 20 years of experience in legal technology, he works closely with practice leaders to align innovative solutions with client priorities while maintaining exceptional service quality. Joe has deep expertise in cloud services, enterprise messaging, infrastructure, and emerging technologies, and he has led projects for numerous AmLaw 100 firms as well as small and mid-sized organizations. He previously led Kraft Kennedy’s Infrastructure and Enterprise Systems practice group. Joe is a frequent speaker on artificial intelligence, security, cloud computing, remote work and collaboration, and enterprise

Location:
Webinar, virtual only
Register here

When:
Tuesday, July 21, 2026
12:00 PM – 1:00 PM ET

Beyond the Help Desk: Quick Tech Wins for Law Firm Efficiency
2026-09-22 10:00 - 10:45
Beyond the Help Desk: Quick Tech Wins for Law Firm Efficiency
Law firm administrators work across a growing mix of platforms, processes, and people, and when everyday technology issues span systems, even small problems can slow the entire firm down. This practical session focuses on low-lift technology improvements that help legal administrators reduce friction, improve coordination, and make better use of the tools already in place.
Attendees will explore quick wins that streamline communication, improve task visibility, reduce repetitive work, and clarify ownership when issues cross platforms or teams. Designed for legal administrators who need actionable ideas rather than abstract strategy, this session offers realistic ways to improve efficiency, support users more effectively, and bring more order to fast-changing legal environments. Register Here.
Speakers
Sara Zezza
Account Executive, Kraft Kennedy
Joe Hoegler
Chief Technology Innovation Officer, Kraft Kennedy
Register Here
When: Tuesday, September 22, 2026 | 10:00 AM – 10:45 AM CT
Where: Virtual Only
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