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DTSTART;TZID=America/New_York:20251028T110000
DTEND;TZID=America/New_York:20251028T120000
DTSTAMP:20251022T171215Z
CREATED:20251022T171215Z
LAST-MODIFIED:20251022T171215Z
UID:76307142-1761649200-1761652800@www.kraftkennedy.com
SUMMARY:ALA Atlanta BP Fall Focus Group
DESCRIPTION:ALA Atlanta BP Fall Focus Group\nBeth Anne Stuebe\, Annette Briffa\, and Tracy Kraft will plug in to the conversation with Association of Legal Administrators (ALA) Atlanta  friends during the BP Fall Focus Group. \nWhen: Tuesday\, October 28\, 2025 | 11:00 AM – 12:00 PM\nWhere: Virtual Meeting \nStay in the know about our ALA activities and more – subscribe here.\nFollow us on LinkedIn and check out our upcoming events.
URL:https://www.kraftkennedy.com/event/ala-atlanta-bp-fall-focus-group/
CATEGORIES:ALA,Virtual
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251112T163000
DTEND;TZID=America/New_York:20251112T180000
DTSTAMP:20251022T205324Z
CREATED:20251022T205324Z
LAST-MODIFIED:20251022T205324Z
UID:76307164-1762965000-1762970400@www.kraftkennedy.com
SUMMARY:ALA Golden Gate BP Idea Exchange
DESCRIPTION:ALA Golden Gate BP Idea Exchange\nChris Arrowsmith\, and Annette Briffa will plug into conversation with Association of Legal Administrators (ALA) Golden Gate friends to brainstorm and collaborate during the BP Idea Exchange. \nWhen: Wednesday\, November 12\, 2025 | 4:30 PM – 6:00 PM\nWhere: Duane Morris LLP | Vitual \nStay in the know about our ALA activities and more – subscribe here.\nFollow us on LinkedIn and check out our upcoming events.
URL:https://www.kraftkennedy.com/event/ala-golden-gate-bp-idea-exchange/
CATEGORIES:ALA,Live Events,Virtual
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251209T120000
DTEND;TZID=America/New_York:20251209T130000
DTSTAMP:20251121T174638Z
CREATED:20251121T153417Z
LAST-MODIFIED:20251121T174638Z
UID:76307288-1765281600-1765285200@www.kraftkennedy.com
SUMMARY:M365 Purview for Law Firm Management
DESCRIPTION:M365 Purview for Law Firm Management\nKraft Kennedy and Association of Legal Administers (ALA) Puget Sound present this virtual session designed for legal administrators who want to learn about how to use Microsoft Purview\, a unified data governance and risk & compliance solution\, to keep their firm’s information organized and secure – without needing technical expertise. \nReal-Life Law Firm Examples: You’ll see how small and medium-sized law firms use Purview to solve everyday challenges\, including how to: \n\nIdentify sensitive firm work product\, client data\, and Personally Identifiable Information (PII) stored in a Microsoft tenant;\nPrevent the inadvertent sharing of documents with sensitive content outside the firm;\nEnsure documents for clients who do not want to use AI are not processed by Copilot or other GenAI tools; and\nDiscover content in your Microsoft tenant to respond to a subpoena\, or as support in dealing with internal matters.\n\nTopics of discussion: \n\nOverview of Purview Tools: Through these examples\, we’ll introduce the main features of Microsoft Purview in straightforward terms.\nLicensing Made Simple: We’ll explain what you need to know about Purview licensing\, so you can make the most of the tools we talk about with your firm’s Microsoft tenant.\nPractical Tips: The session will focus on real-world examples and straightforward steps you can take\, without requiring IT expertise.\n\nGoal: By the end of this session\, you’ll feel confident about how Purview can save time in your daily work\, help your team avoid mistakes\, and keep your firm’s data secure. \nRegister Here\nWhen: Tuesday\, December 9\, 2025 | 12:00 PM – 1:00 PM\nWhere: Zoom Meeting \nStay in the know about our ALA activities and more – subscribe here.\nFollow us on LinkedIn and check out our upcoming events.
URL:https://www.kraftkennedy.com/event/m365-purview-for-law-firm-management/
CATEGORIES:ALA,Virtual
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251211T140000
DTEND;TZID=America/New_York:20251211T150000
DTSTAMP:20251121T174525Z
CREATED:20251121T174525Z
LAST-MODIFIED:20251121T174525Z
UID:76307298-1765461600-1765465200@www.kraftkennedy.com
SUMMARY:ALA Cyber Educational Session: The Challenge of Change
DESCRIPTION:ALA Cyber Educational Session: The Challenge of Change\nKraft Kennedy and the Association of Legal Administrator (ALA) Cyber Chapter present an informal\, interactive Education Session highlighting key areas of change that cause common challenges for ALA firms. We invite participants to share insights about processes that cause friction at law firms including: \n\nEmployee onboarding\nUser adoption to new tech\nPolicy Management\nPassword Management\nAI Selections and Governance\n& the topics you bring to the table\n\nThis session aims to create a forum for Actionable Intelligence\, learning together and arming attendees with useful information. \nRegister Here\nWhen: Thursday\, December 11\, 2025 | 2:00 PM – 3:00 PM\nWhere: Zoom Meeting \nStay in the know about our ALA activities and more – subscribe here.\nFollow us on LinkedIn and check out our upcoming events.
URL:https://www.kraftkennedy.com/event/ala-cyber-educational-session-the-challenge-of-change/
CATEGORIES:ALA,Virtual
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260220T083000
DTEND;TZID=America/New_York:20260220T174500
DTSTAMP:20260203T175621Z
CREATED:20260203T175621Z
LAST-MODIFIED:20260203T175621Z
UID:76307673-1771576200-1771609500@www.kraftkennedy.com
SUMMARY:Knowledge to Leadership Conference & Expo
DESCRIPTION:ALA Golden Gate Knowledge to Leadership Conference & Expo\nChris Arrowsmith and the Association of Legal Administrators (ALA) Golden Gate community will gather for a day of education\, raffle prizes\, and exchanging knowledge. Preview the featured sessions and speakers here. \nRegister here\nWhen: Friday\, February 20\, 2026 | 8:30 AM – 5:45 PM\nWhere: Cooley LLP \nStay in the know about our industry events and more – subscribe here.\nFollow us on LinkedIn and check out our calendar.
URL:https://www.kraftkennedy.com/event/knowledge-to-leadership-conference-expo/
CATEGORIES:ALA,Live Events,Virtual
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260303T130000
DTEND;TZID=America/New_York:20260303T140000
DTSTAMP:20260218T144323Z
CREATED:20260218T144323Z
LAST-MODIFIED:20260218T144323Z
UID:76307772-1772542800-1772546400@www.kraftkennedy.com
SUMMARY:[Webinar] Securing AI: No Hype. No Panic. Just Strategy
DESCRIPTION:Securing AI: No Hype. No Panic. Just Strategy\nAI is no longer a future conversation. It is already embedded across products\, workflows\, and decisions\, often moving faster than policies\, architectures\, and operating models can keep up. \nThis roundtable is not about headlines or theory. It is a practical\, leader-level discussion anchored on one core question: how do we secure AI in a way that holds up over the next two to three years? \nThe starting point is straightforward and honest: there is no silver bullet for AI security. Organizations making real progress are applying strong security fundamentals to emerging AI architectures and deliberately evolving controls as adoption scales. \nRegister Here \nWhen: Tuesday\, March 3\, 2026  |  1:00 – 2:00 PM ET\nWhere: Hybrid Event with Registration Link \n\nSession Takeaways:\n\nWe will cut through the noise and focus on risks that show up in real environments\, not slide decks. This includes how AI agents reshape identity and access assumptions\, where data leakage and integrity fail as automation accelerates\, what AI-native attacks look like in practice\, and why governance often trails actual usage.\nThe conversation is structured\, not scripted. We will reframe how AI expands the attack surface\, pressure-test perceived risks against real exposure\, and introduce a lightweight\, end-to-end framework designed to stay relevant beyond the next quarter.\nFrom there\, the focus moves to application. You will map these ideas to your own environment\, identify what can be extended from existing investments\, and pinpoint real gaps. We will close by defining what “good” looks like\, with practical priorities and milestones security leaders can stand behind.\n\nSubject Matter Experts\nWilliam Varma\, Global Chief Security Advisor and Field CISO\, Microsoft\n \nWilliam is a Global Chief Security Advisor at Microsoft\, where he works closely with CISOs\, board members\, and senior technology leaders to turn cybersecurity strategy into real-world outcomes. His focus is simple but hard to execute: understand where leaders want to go\, identify what is getting in the way\, and partner with them to make that vision achievable. \nWilliam’s work sits at the intersection of strategy\, execution\, and emerging technology. He regularly facilitates high-impact problem-solving sessions with executives on some of the most complex challenges organizations face today\, including securing the AI journey and preparing for a post-quantum world. His Secure AI Journey framework is product-neutral and forward-looking\, helping organizations map critical controls from extreme shift-left through shift-right over a two to three-year horizon. It has become an anchor for leaders who want to move fast with AI without losing control\, trust\, or resilience. \nIn parallel\, William advises organizations on quantum readiness and quantum-safe security. With quantum computing expected to materially impact asymmetric encryption over the coming decade\, he helps leaders take practical steps today so they are not reacting under pressure tomorrow. The goal is not fear or hype\, but preparedness\, clarity\, and confidence. \nBefore Microsoft\, William spent the first half of his career in Big Four consulting\, ultimately as a partner\, followed by senior executive roles including Deputy CISO at a major bank and CISO within government. This blend of advisory\, operational\, and public-sector experience allows him to connect quickly with leaders and speak their language\, whether the conversation is tactical\, strategic\, or board-level. \nWilliam is a frequent speaker and trusted voice in the cybersecurity community\, known for creating executive conversations that are practical\, candid\, and outcome-driven. Outside of work\, he values time with his family and believes strongly in giving back\, particularly through initiatives that support youth development. \nNeta Haiby\, Head of Product\, AI Security\, Microsoft \nNeta leads Security for AI at Microsoft. Neta is a product leader with passion for developing impactful AI products at a global scale. She has deep experience in generative AI\, Vision AI and accelerating the adoption and positive impact of AI in organization by bringing together the latest innovations into products that enable the use of new AI technologies. \nPrior to her current role at Microsoft\, Neta led Azure OpenAI and Azure Document AI and held leadership roles in Product Management. She was also the CTO of Microsoft Venture Accelerator. \nNett Lynch\, MBA\, Chief Information Security Officer \nNett Lynch is an accomplished Cyber Security Professional\, leader\, educator\, and mentor who brings pragmatic\, business-focused cyber security leadership and a problem-solving mindset to every client discussion. For almost two years\, Nett has been the CISO at Kraft Kennedy. She also serves as the Chair of the North American Executive Council for the Cybersecurity Interest Group. She is a frequent writer\, speaker\, and conference attendee\, focusing on making cyber security and technology easier for executives to understand and implement.\n \nDan Paquette\, Practice Group Leader\, Modern Work \nDan Paquette is known for his strategic leadership and deep expertise in Microsoft 365\, Copilot\, and Purview. With a strong background in legal technology and IT consulting\, Dan has successfully led initiatives in AI adoption\, governance\, and change management for law firms and corporate clients. \nIn 2023\, Dan became the Practice Group Leader for Modern Work at Kraft Kennedy. Dan is a skilled and knowledgeable professional in modern workplace transformation. He joined Kraft Kennedy in 2007\, previously serving as Practice Manager and Consultant\, and has played a pivotal role in shaping the firm’s approach to Microsoft SaaS solutions. \nModerator & Host\nBeth Anne Stuebe\, Director of Sales Operations \nBeth Anne Stuebe is a long time thought-leader and educational publisher\, having worked for the International Legal Technology Association (ILTA)\, iManage\, and FileTrail Litera in global press and publications roles\, managing podcasts\, webinars\, educational sessions\, and conference agendas for some of the leading conferences in North America and the United Kingdom. \nRegister Here\n \nStay in the know about our educational acitivities and more – subscribe here.\nFollow us on LinkedIn and check out our upcoming events.
URL:https://www.kraftkennedy.com/event/webinar-securing-ai-no-hype-no-panic-just-strategy/
CATEGORIES:Live Events,Virtual
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260305T120000
DTEND;TZID=America/New_York:20260305T133000
DTSTAMP:20260129T164309Z
CREATED:20260129T164309Z
LAST-MODIFIED:20260129T164309Z
UID:76307650-1772712000-1772717400@www.kraftkennedy.com
SUMMARY:Passwordless Future: Securing Legal Ops Beyond Passwords
DESCRIPTION:Curious how law firms are increasing security by eliminating passwords?\nExplore the transition to passwordless authentication in law firms and learn why Microsoft and leading technology partners are driving this shift to reduce risk and improve user experience. \nIn this interactive session\, CIO Marcus Bluestein and Senior Account Executive Stacy Jenkins will lead ALA members through the security benefits\, Microsoft 365 integration experience\, and increased efficiency of a passwordless environment. \nActionable Intelligence: \n\nExisting challenges driving firms to eliminate passwords\nWhat is passwordless authentication?\nThe security and financial benefits of eliminating passwords\n\nFeatured Expert:\nMarcus Bluestein\, Chief Information Officer\, Kraft Kennedy \nMarcus Bluestein is known for turning the fast pace of emerging technology into clear\, digestible guidance for strategic leaders and engineers. A true upstream problem solver\, he pinpoints root issues early and designs pragmatic\, durable solutions. Marcus has been leading technology Innovation at Kraft Kennedy since 1992 after earning a B.S. in Computer Science with a minor in Mathematics from Hobart College. \n  \nLocation: \nMorgan Lewis\n2222 Market Street\nPhiladelphia\, PA 19103\nor\nVirtual\nvia Zoom\n\nRegister here \nSHRM: 1 PDC Credit
URL:https://www.kraftkennedy.com/event/passwordless-future-securing-legal-ops-beyond-passwords/
LOCATION:Morgan\, Lewis & Bockius LLP\, 1701 Market Street\, Philadelphia\, PA\, 19103-2921\, United States
CATEGORIES:ALA,Live Events,Virtual
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260407T130000
DTEND;TZID=America/New_York:20260407T140000
DTSTAMP:20260331T170343Z
CREATED:20260331T170343Z
LAST-MODIFIED:20260331T170343Z
UID:76307812-1775566800-1775570400@www.kraftkennedy.com
SUMMARY:Copilot Isn’t Broken\, It’s Being Literal: Governance & eDiscovery for Legal
DESCRIPTION:Copilot Isn’t Broken\, It’s Being Literal: Governance & eDiscovery for Legal\nThis ACEDS webinar is designed for legal\, compliance\, and eDiscovery professionals seeking to navigate the evolving landscape of AI-powered tools\, like Copilot. Discover actionable strategies to manage risk\, ensure litigation readiness\, and align information governance with operational workflows. Attendees will gain practical insights into defending Copilot decisions and understanding discoverable data\, empowering your team to confidently integrate AI into legal operations. \nWebinar Session Takeaways:\nBy the end of this webinar\, attendees will be able to: \n\nExplain why Copilot errors are usually governance issues\, not AI defects\nIdentify what Copilot data is discoverable\, where it lives\, and under what conditions it can be accessed\nApply a root cause framework to Copilot incidents that supports defensible investigations\nAlign information governance\, retention\, and eDiscovery workflows to Copilot usage\n\nDaniel Paquette is the Practice Leader for Kraft Kennedy’s Modern Work Group. With almost 20 years at Kraft Kennedy\, Dan is a seasoned speaker\, writer\, and advocate for technology in the legal and innovation ecosystems. \nDan’s proficiency in Microsoft’s programs\, including Purview and Copilot\, is unmatched. With several Keynote sessions across the US\, he is also a frequent speaker at conferences such as ILTACON\, Evolve\, ALA\, and more. \nWhen: April 7\, 2026 1-2pm ET\nWhere: Zoom\nRegister: here \nStay in the know about our education sessions and more – subscribe here.\nFollow us on LinkedIn and check out our upcoming events.
URL:https://www.kraftkennedy.com/event/copilot-isnt-broken-its-being-literal-governance-ediscovery-for-legal/
CATEGORIES:Virtual
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260408T150000
DTEND;TZID=America/New_York:20260408T160000
DTSTAMP:20260401T164123Z
CREATED:20260401T164123Z
LAST-MODIFIED:20260401T164123Z
UID:76307861-1775660400-1775664000@www.kraftkennedy.com
SUMMARY:Using AI Hype: Updating Aging Systems
DESCRIPTION:Using AI Hype: Updating Aging Systems\nAI promises transformative efficiency\, but only if a firm’s underlying systems are ready. This session explores how to use AI momentum as a strategic lever to modernize outdated infrastructure. Attendees will learn which foundational elements must be updated before meaningful AI adoption is possible\, and how to leverage AI enthusiasm to secure funding\, build alignment\, and accelerate long overdue modernization initiatives. \nSession Takeaways:\n\nUnderstand prerequisite infrastructure requirements for AI adoption in law firms.\nIdentify outdated systems in member firms that limit AI capabilities and introduce risk.\nUse AI momentum to justify modernization budgets and prioritization.\nBuild an AI ready roadmap with updates to identity\, compliance\, data\, and cloud platforms.\nCommunicate modernization needs in business centered\, attorney friendly language. Centered\, attorney friendly language.\n\nBeth Anne Stuebe is a long time thought-leader and educational publisher\, having worked for the International Legal Technology Association (ILTA)\, iManage\, and FileTrail Litera in global press and publications roles\, managing podcasts\, webinars\, educational sessions\, and conference agendas for some of the leading conferences in North America and the United Kingdom. \nChris Owens is the Chief Technology Officer at Kraft Kennedy after previously serving as the Practice Group Leader for the Enterprise Client Systems Group. Responsible for maintaining partner relationships and alignment with Kraft Kennedy\, he focuses much of his time on focusing on improvements for his customers and educating them on the changing landscape of technology. Serving on numerous partner advisory and strategic leadership committees\, Chris helps shape the future of applications and systems to best meet the changing needs of the business of Kraft Kennedy\, as well as our clients. \nCharles Ottenweller is a legal-tech industry leader with over twenty years of experience as a CIO and Management Consultant. He combines experience with law firm operations and their successes with the people\, process\, and technology required. He has spoken at events for ILTA\, American Bar Association\, Association of Legal Administrators (ALA)\, DRI\, ALAS\, and more. \nWhen: April 8\, 2026  |  3:00 pm – 4:00 pm ET\nWhere: Virtual\nRegister: Here \nStay in the know about our education sessions and more – subscribe here.\nFollow us on LinkedIn and check out our upcoming events.
URL:https://www.kraftkennedy.com/event/using-ai-hype-updating-aging-systems/
CATEGORIES:ALA,Virtual
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260603T150000
DTEND;TZID=America/New_York:20260603T160000
DTSTAMP:20260526T191924Z
CREATED:20260515T172927Z
LAST-MODIFIED:20260526T191924Z
UID:76307983-1780498800-1780502400@www.kraftkennedy.com
SUMMARY:I Don’t Need That… Or Do I?
DESCRIPTION:I Don’t Need That… Or Do I?\nExplore the hidden risks and operational pitfalls that arise when law firms delay technology updates. This ALA webinar dispels common misconceptions around “nonessential” upgrades and demonstrates how aging systems quietly increase security exposure\, reduce productivity\, and hinder AI and cloud readiness. Attendees will learn how to identify overlooked modernization opportunities and implement practical improvements that drive measurable impact. \nSession Takeaways:\nIdentify common misconceptions that stall necessary technology upgrades in law firms. \n• Recognize operational and security risks introduced by aging systems.\n• Understand modernization strategies using Microsoft 365\, cloud services\, and managed solutions.\n• Evaluate ROI and cost‑benefit models to strengthen leadership approval.\n• Communicate modernization needs effectively to attorneys and executive stakeholders. \nSulabh Upadhyaya is an experienced Management Consultant with nearly twenty years in legal technology. Since joining Kraft Kennedy in 2008\, he has advised law firms on operational and technology challenges\, drawing on deep expertise in IT leadership and project management. Known for building strong client relationships\, Sulabh delivers practical\, actionable guidance that helps clients achieve successful outcomes. He is also a frequent speaker at ILTA and ALA events. \nCharles Ottenweller is a legal-tech industry leader with over twenty years of experience as a CIO and Management Consultant. He combines experience with law firm operations and their successes with the people\, process\, and technology required. He has spoken at events for ILTA\, American Bar Association\, Association of Legal Administrators (ALA)\, DRI\, ALAS\, and more. \nRegister: Here\nWhen: Wednesday\, June 3\, 2026  |  3:00 pm – 4:00 pm ET\nWhere: Virtual \nStay in the know about our education sessions and more – subscribe here.\nFollow us on LinkedIn and check out our upcoming events.
URL:https://www.kraftkennedy.com/event/i-dont-need-that-or-do-i/
CATEGORIES:ALA,Virtual
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260616T140000
DTEND;TZID=America/New_York:20260616T150000
DTSTAMP:20260507T132403Z
CREATED:20260506T145347Z
LAST-MODIFIED:20260507T132403Z
UID:76307959-1781618400-1781622000@www.kraftkennedy.com
SUMMARY:Webinar: Why Firms are Going Passwordless
DESCRIPTION:Cyber Chapter of ALA Webinar: Why Firms are Going Passwordless\n\nPasswords are no longer enough to protect today’s law firms. \nThis informative session will explore how Passkey technology is reshaping authentication and helping firms move toward a passwordless future. Register here. \nKraft Kennedy CIO\, Marcus Bluestein\, will share real-world success stories of firms that have embraced passwordless strategies and demonstrate how frictionless login enhances both security and user experience. \nJoin us to: \n\nDiscover how passwordless authentication reduces risk while delivering a faster\, more seamless user experience.\nUnderstand why passwordless authentication should be a priority security initiative.\nExplore Passkey functionality and the components that improve security as well as user experience.\nExperience a passwordless environment and watch an actual passkey logon across Microsoft programs.\n\n\nWhen: Tuesday\, June 16\, 2026  |  2:00 pm – 3:00 pm ET\nWhere: Virtual Webinar\nWho Can Attend:  ALA Members and professionals focused on operational efficiency and security.\nRegister for ‘Why Firms are Going Passwordless’ \nStay in the know about our ALA activities and more – subscribe here.\nFollow us on LinkedIn and check out our upcoming events.
URL:https://www.kraftkennedy.com/event/webinar-why-firms-are-going-passwordless/
CATEGORIES:ALA,Virtual
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260721T120000
DTEND;TZID=America/New_York:20260721T130000
DTSTAMP:20260706T200554Z
CREATED:20260706T200554Z
LAST-MODIFIED:20260706T200554Z
UID:76308134-1784635200-1784638800@www.kraftkennedy.com
SUMMARY:[Master Class]ILTA: Beyond the Help Desk: Rethinking Law Firm Technology Support in a Multi-Vendor World
DESCRIPTION:[Master Class] ILTA: Beyond the Help Desk: Rethinking Law Firm Technology Support in a Multi-Vendor World\nMid-size and large law firms depend on a complex mix of highly integrated platforms\, from Microsoft and iManage to Citrix\, NetDocs and beyond\, but when issues cross systems\, traditional vendor support often falls short. In this pre-ILTACON webinar\, we will explore why law firms need more than reactive troubleshooting: they need expert\, cross-platform guidance that understands the realities of legal operations. \nAttendees will learn how to address common support gaps\, reduce finger-pointing across vendors\, and bring more strategic oversight to fast-changing cloud environments. Joe Hoegler\, Kraft Kennedy’s Chief Technology Innovation Officer\, will discuss how firms can benchmark their approach against peer organizations and make smarter decisions about support models\, technology investments\, and change readiness. \nRegister here \nWebinar Key Takeaways\n\nLaw Firm Support Is More Complex Than Ever\n\nUnderstand why legal workflows\, user expectations\, and business priorities create support needs that standard vendor models often miss.\n\n\nVendor Support Alone Often Falls Short\n\nRecognize where siloed support\, slow escalations\, and limited legal-industry context can delay resolution and frustrate users.\n\n\nExpert Guidance Helps Firms Move Beyond Break/Fix\n\nSee when firms benefit from architect-level support for strategic troubleshooting\, implementation guidance\, and advisory input.\n\n\nCloud Change Requires Better Readiness\n\nIdentify what firms can control\, what they need to prepare for\, and how to stay ahead of rapid platform changes.\n\n\nDiscussion and Q&A\n\nLeave with practical questions to evaluate your firm’s current internal/external support model and identify opportunities to improve.\n\n\n\nWebinar Moderator: \nBeth Anne Stuebe: Beth Anne Stuebe is Director of Sales Operations and a leader in marketing\, sales\, and content strategy. She is known for building high-impact messaging\, driving audience engagement\, and managing content across webinars\, podcasts\, events\, and strategic communications. Her background includes leadership roles with ILTA\, FileTrail (Litera)\, and iManage. \nFeatured Expert: \nJoe Hoegler: Joe Hoegler is Chief Technology Innovation Officer at Kraft Kennedy\, where he leads technology services delivery and solution development for clients across the legal industry. With more than 20 years of experience in legal technology\, he works closely with practice leaders to align innovative solutions with client priorities while maintaining exceptional service quality. Joe has deep expertise in cloud services\, enterprise messaging\, infrastructure\, and emerging technologies\, and he has led projects for numerous AmLaw 100 firms as well as small and mid-sized organizations. He previously led Kraft Kennedy’s Infrastructure and Enterprise Systems practice group. Joe is a frequent speaker on artificial intelligence\, security\, cloud computing\, remote work and collaboration\, and enterprise \n\nLocation:\nWebinar\, virtual only\nRegister here \n\n\nWhen:\nTuesday\, July 21\, 2026\n12:00 PM – 1:00 PM ET
URL:https://www.kraftkennedy.com/event/master-classilta-beyond-the-help-desk-rethinking-law-firm-technology-support-in-a-multi-vendor-world/
CATEGORIES:ILTA,Virtual
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