Kraft Kennedy

Houston ILTA Winter Social
2024-12-05 17:30 - 19:30 (America/New_York)
Houston ILTA Winter Social
ILTA, Kraft Kennedy, SecurIT360, and Traveling Coaches are partnering for an unforgettable evening of celebration and connection at the Houston Winter Social.
Kraft Kennedy’s Sales Operations Dir., Beth Anne Stuebe, and Sr. Account Executive, Martin. Leyendecker will raise a glass to the holiday season and the new year ahead while enjoying a night filled with delicious hors d’oeuvres, festive libations, and connecting with fellow professionals, friends, and industry leaders.
Register here.
When: Thursday, December 5, 2024 | 5:30 pm – 7:30 PM
Where: Finn Hall – Swallow’s Nest Bar & Lounge
Check out our upcoming events.

ILTA Microsoft Tech Days
2025-02-11 - 2025-02-13 | Chicago Microsoft Technology Center, 200 East Randolph Drive Suite 200, Chicago, IL, 60601, United States
Microsoft Tech Days
ILTA is hosting two separate events during Microsoft Tech Days. The SharePoint Symposium and Copilot Symposium provide the opportunity to deep dive into seamless document management, powerful workflow automation, and enhanced team collaboration using each tool.
SharePoint Symposium 2025
The SharePoint Symposium is a comprehensive event designed to provide deep insights into the latest SharePoint innovations, best practices, and real-world applications. This multi-day event features engaging sessions, hands-on showcases, and networking opportunities for professionals across various industries.
View the SharePoint Agenda.
Kraft Kennedy SharePoint Sessions

It’s Not Grandma’s Search Engine Anymore
Tuesday, February 11, 2025 | 11:00 AM – 12:00 PM
Brian Podolsky, Kraft Kennedy Enterprise Content Management (ECM) Practice Group Leader
Explore the modern capabilities of SharePoint search, including a closer look at Azure AI Search and how it enhances the search experience, making it more powerful and intelligent.
Battle of the Forms
Tuesday, February 11, 2025 | 1:00 PM – 2:00 PM
Marcus Bluestein, Kraft Kennedy Chief Information Officer
A session comparing 3 powerful tools for creating forms within the Microsoft ecosystem:

Microsoft Forms
Power Apps
SharePoint Forms
Discover the strengths, use cases, and best-fit scenarios for each tool.

Copilot Symposium 2025
The Copilot Symposium is a dynamic two-day event dedicated to exploring the cutting-edge use of Microsoft Copilot and AI-driven solutions in the legal industry. Attendees will gain in-depth insights into the practical applications, use cases, and real-world implementations of Microsoft Copilot tools across various business functions, with a special focus on the legal sector.
View the Copilot Agenda.
Kraft Kennedy Copilot Sessions

Microsoft 365 Copilot Advantages: How Does It Compare with Other AI Solutions
Thursday, February 13, 2025 | 9:30 AM– 10:30 AM
Daniel Paquette, Kraft Kennedy Modern Work Group Leader
This session will feature a comparison of Microsoft 365 Copilot with other leading AI tools on the market. Speakers, including Ted Theodoropoulos from Infodash, Carolyn Humpherys from Traveling Coaches, and Dan Paquette from Kraft Kennedy, will discuss Copilot’s advantages, limitations, and unique capabilities in enhancing productivity within Microsoft 365.

Low Code Solutions with Copilot
Thursday, February 13, 2025 | 2:30 PM – 3:30 PM
Dominick Ciacciarelli, Kraft Kennedy Infrastructure & Enterprise Systems Practice Group Leader
Explore how Copilot can be used in conjunction with low-code platforms to streamline the development of applications and workflows with minimal coding effort. This session will highlight how Copilot simplifies app creation and automates business processes.

Stay in the know about our ILTA Microsoft Tech Days plans and more – subscribe here.
Follow us on LinkedIn and check out our upcoming events.

LegalWeek 2025
2025-03-24 - 2025-03-27
LegalWeek 2025
Kraft Kennedy, ILTA, and the NYC community will gather for three days of networking, connection, and knowledge sharing at LegalWeek 2025.
Register: Here
When: March 24-27, 2025
Where: Hilton New York Midtown

ILTA Community Session
Kraft Kennedy expert Dan Paquette has been asked to share insights during LegalWeek in a special ILTA community session:

add this session to your calendar
The way legal teams collaborate is evolving, and Microsoft Teams is leading the charge. With the new chat and channel experience, Microsoft introduces a streamlined approach to managing conversations, triaging urgent messages, and customizing workflows. Even if your firm hasn’t fully adopted Teams as a collaboration platform, these updates will still impact how your users engage with the platform.
Expert panelist will share:

An Overview of the Changes: Understand the key updates to the Teams chat and channel experience and how they simplify collaboration for legal professionals.
Strategic Deployment Strategies: Learn proven approaches to manage the change effectively within your firm, ensuring a smooth transition and minimizing disruption.
Adapting for Legal Workflows: Tailored insights on how these updates align with legal-specific needs like case management, document collaboration, and governance.

This session is designed for IT leaders, change managers, legal operations professionals, and anyone responsible for technology deployment within a legal environment. Whether you are fully leveraging Teams or just starting out, this discussion will provide valuable insights for navigating this change.
ILTA Members, add this session to your LegalWeek calendar.

ILTA 2025 Toronto Social
2025-04-23 16:30 - 18:30 (America/New_York)
ILTA 2025 Toronto Social
Caesar will gather with fellow ILTA members and legal tech professionals in the Toronto community for a lively evening of networking, conversation, and cocktails.
When: Wednesday, April 23, 2025 | 4:30 PM – 6:30 PM
Where: Walrus Pub & Beer Hall
Stay in the know about our ILTA activities and more – subscribe here.
Follow us on LinkedIn and check out our upcoming events.

ILTA Evolve 2025
2025-04-27 - 2025-04-30 | Marriott Grand Dunes Spa and Resort, Myrtle Beach, 8400 Costa Verde Drive, Myrtle Beach, SC, 29572, United States
ILTA Evolve 2025 will take place April 27-30, 2025 | Marriott Resort & Spa at Grande Dunes | Myrtle Beach, SC
Registration is open now! Join Kraft Kennedy onsite and have all your pressing #legaltech, #security, and #AI questions answered by our SME’s! We look forward to helping you solve your business problems and make long-lasting connections.
About ILTA Evolve
ILTA EVOLVE 2025 is one of ILTA’s latest flagship events, designed to tackle the most urgent challenges in legal technology and spotlight emerging trends. Each year, the conference will focus on two critical topics shaping the industry, with the focus in 2025 being Generative Artificial Intelligence and Cybersecurity.
This year, there will be 28 sessions, 4 hands-on workshops, and a keynote address from a leading voice in the field. ILTA EVOLVE brings together innovators, thought leaders, and practitioners to explore cutting-edge solutions and provide actionable insights for the future of legal tech.
About ILTA
The International Legal Technology Association (ILTA) serves the professional needs of more than 25,000 international legal technology professionals and their organizations. Since its founding in 1980, the association’s focus is to achieve results for our membership and the legal technology profession at large. Much of the value we provide as an association occurs through the coordinated efforts with our global volunteer membership teams.
Kraft Kennedy Happenings
Extending Copilot Beyond M365 Data Source
Monday, April 28th | 2:10 PM – 3:10 PM | Dan Paquette, Kraft Kennedy Modern Work Group Leader
As organizations increasingly rely on diverse data sources, the ability to extend AI capabilities beyond traditional boundaries becomes crucial.
This session will explore how to leverage Microsoft Copilot’s powerful AI functionalities within the product and also including data sources outside the Microsoft 365 ecosystem. Join us to discover innovative strategies and practical solutions for optimizing Copilot across your organization. Key topics covered in this session include:

Integration Techniques
Use Cases and Applications
Data Security and Compliance
Future Trends and Innovations

See details & agenda here
Microsoft / Purview Information Governance Workshop
Tuesday, April 29th | 9:05 AM – 11:05 AM | Joe Hoegler, Kraft Kennedy Chief Technology Innovation Officer
Microsoft Purview is a comprehensive suite of tools designed to provide data governance, compliance, and risk management capabilities for organizations. It helps organizations manage their data estate, ensure compliance with regulatory requirements, and protect sensitive information. This session will cover salient elements of the product for law firms and the legal industry.
See details & agenda here
Securing Al in Law Firms: Architecting Safe and Compliant Deployments
Wednesday, April 30th | 9:00AM – 9:50 AM | Chris Owens, Kraft Kennedy Chief Technology Officer
In the rapidly evolving legal landscape, ensuring a secure AI deployment is paramount for safeguarding sensitive information and maintaining client trust. This session provides a comprehensive guide for legal technology professionals on how to effectively architect AI solutions tailored to the unique needs of law firms.
Explore key considerations such as choosing between public and private AI models, implementing Data Loss Prevention (DLP) and redaction techniques, and ensuring robust observability and audit capabilities. Learn how to protect client information through secure AI agents and end-user interfaces and best practices for maintaining data privacy and regulatory compliance.
With expert insights and real-world examples, this session empowers you to deploy AI confidently, ensuring your firm leverages cutting-edge technology while safeguarding its reputation and client relationships.
See details & agenda here
More Information
Stay in the know about our ILTA plans and more – subscribe here.
Follow us on LinkedIn and check out our upcoming events.
Dates
Sunday, April 27, 2025 – Wednesday, April 30, 2025
Location
Marriott Grand Dunes Spa and Resort
Please reach out with questions, we are happy to help.

ILTA Master Class: Designing the Best Mobile Experience
2025-05-20 11:00 - 12:00 (America/New_York)
ILTA Master Class: Designing the Best Mobile Experience
Kraft Kennedy Modern Work Group SME Jason Hollenberg, CEO and Chief Architect of Mobile Helix Seth Hallem, and ILTA present a Master Class on Designing the Best Mobile Experience. Bring your questions! We will have the experts.
For over a decade, MDM (Mobile Device Management) has been considered the best practice for securing firm data on mobile devices. But lawyers frequently push back on the user experience.
Recently, law firms are increasingly migrating to using Microsoft Intune.
This Master Class explores how the focus on Intune changes decisions, and how to provide attorneys with the best mobile experience with Intune. Register Here.
Learning Objectives:

What is a “good” mobile experience?
What is a “safe” mobile experience?
How does MDM make the mobile experience good and safe? What are its drawbacks?
How does MAM (Mobile Application Management) make the mobile experience good and safe? What are its drawback?
What is Conditional Access and why would you use it?

Virtual Event: Registration
When: Tuesday, May 20, 2025 11:00 AM – 12:00 PM
Where: Virtual Event

Stay in the know about our ILTA events and more – subscribe here.
Follow us on LinkedIn and check out our upcoming events.

ILTA 2025 Atlanta Social
2025-06-04 16:00 - 18:00 (America/New_York)
ILTA 2025 Atlanta Social
Caesar Rodriguez and Stacy Jenkins will gather with fellow ILTA members and legal tech professionals in the Atlanta community for a lively evening of networking, conversation, and cocktails.
When: Wednesday, June 4, 2025 | 4:00 PM – 6:00 PM
Where: The Vine Club
Stay in the know about our ILTA activities and more – subscribe here.
Follow us on LinkedIn and check out our upcoming events.

ILTA 2025 Kansas Lunch & Learn
2025-06-06 12:00 - 13:00 (America/New_York)
ILTA 2025 Kansas Lunch & Learn
Register here to join Sara Zezza for a special Lunch & Learn in Kansas City with Joy Heath Rush, CEO of the International Legal Technology Association (ILTA)!
Joy will be sharing highlights from Future Lawyer in Europe, diving into the latest legal tech trends, what’s catching attention worldwide, and how it all connects back to innovation and strategy right here at home.
Whether you’re all in on legal tech or just curious about where the industry’s heading, you won’t want to miss this one. Grab your spot, and let’s dig into the future of law together!
When: Friday, June 6, 2025 | 12:00 PM – 1:00 PM
Where: 4801 Main St
Stay in the know about our ILTA activities and more – subscribe here.
Follow us on LinkedIn and check out our upcoming events.

ILTA 2025 San Francisco Social
2025-07-22 16:30 - 18:30 (America/Denver)
ILTA 2025 San Francisco Social
The Kraft Kennedy Team and Actionstep will gather with fellow ILTA members and legal tech professionals in the San Francisco community for a lively evening of networking, conversation, and cocktails.
When: Tuesday, July 22, 2025 | 4:30 PM – 6:30 PM
Where: Toy Soldier
Stay in the know about our ILTA activities and more – subscribe here.
Follow us on LinkedIn and check out our upcoming events.

ILTA 2025 Boston Social
2025-07-29 16:30 - 18:30 (America/New_York)
ILTA 2025 Boston Social
The Kraft Kennedy Team, Actionstep, and SecurIT360 will gather with fellow ILTA members and legal tech professionals in the Boston community for a lively evening of networking, conversation, and cocktails.
When: Tuesday, July 29, 2025 | 4:30 PM – 6:30 PM
Where: Joia Restaurant & Lounge
Stay in the know about our ILTA activities and more – subscribe here.
Follow us on LinkedIn and check out our upcoming events.

ILTACON 2025
2025-08-10 - 2025-08-14 | Gaylord National Harbor, 201 Waterfront Street, National Harbor, MD, 20745, United States
ILTACON 2025 will take place August 10-14, 2025 at the Gaylord National Harbor Convention Center.
Registration is now open ILTACON 2025
Date & Location
Sunday, August 10, 2025 – Thursday, August 14, 2025 | Gaylord National Harbor Convention Center
Kraft Kennedy Happenings
The Annual ILTACON Golf Outing, Cocktails @ the Genius Bar, Featured Kraft Kennedy Sessions, Advance entry for our Microsoft Surface Giveaway, A Pre- ILTACON review of What’s on Deck at National Harbor…
Check out what we have planned for ILTACON 2025.
About ILTACON
The educational program includes a variety of topics and trends developed by co-chairs and experienced members in formats to meet a variety of learning styles that include learning pathways, panel discussions, hands-on training and attendee-driven sessions.
ILTACON is a robust 4.5 day conference, with comprehensive peer-driven programs, educational content, and face-to-face networking. Check out the ILTACON 2025 Agenda Overview.
About ILTA
The International Legal Technology Association (ILTA) serves the professional needs of more than 25,000 international legal technology professionals and their organizations. Since its founding in 1980, the association’s focus is to achieve results for our membership and the legal technology profession at large. Much of the value we provide as an association occurs through the coordinated efforts with our global volunteer membership teams.
More information on all ILTA events and conferences can be found here. Information on ILTA Volunteer roles can be found here.
More Information
Stay in the know about our ILTACON plans and more – subscribe here.
Check out our upcoming events, and follow us on LinkedIn

ILTA Microsoft SharePoint Symposium
2026-02-10 - 2026-02-11 | Chicago Microsoft Technology Center, 200 East Randolph Drive Suite 200, Chicago, IL, 60601, United States
Fortifying SharePoint: Deep Dive into Security, Compliance, and Protection Tools in Microsoft 365
Wednesday, February 11, 2026
8:30 – 9:30 AM CT
Speakers:
Dan Paquette
Kraft Kennedy
Copilot Studio offers a way to turn that complexity into clarity by building custom AI agents tailored to the unique needs of legal professionals. In this session, we explore how organizations can design, deploy, and govern role-specific Copilot experiences that streamline high-value legal workflows.
We’ll showcase real examples of what’s possible today—from intelligent legal help desks that answer policy and process questions, to contract-triage assistants, to agents that surface precedent, analyze documents, automate intake, or guide users through compliance procedures. You’ll see how Copilot Studio’s low-code tools, connectors, and orchestration capabilities help legal departments build secure, governed AI solutions that work with their existing systems and data.
If you’re looking to modernize your legal operations, accelerate response times, or empower attorneys and staff with tailored AI support, this session will spark ideas and show you exactly what Copilot Studio can make real.
Register for the Microsoft SharePoint Symposium to attend this session.
Microsoft SharePoint Symposium
The Microsoft SharePoint Symposium is a technical focused, peer-driven event designed for legal technology professionals seeking to maximize SharePoint within their organizations. This one-and-a-half day program will deliver expert-led sessions, hands-on demonstrations, and strategic discussions on leveraging your firms investment in SharePoint for secure, efficient, innovative and scalable legal workflows.
Attendees will explore best practices and new tools for governance, integration with Microsoft 365, and advanced features for compliance and security, while networking with peers, business partners.
More Information

Register Here
View the agenda

When:
Tuesday, February 10, 2026 – Wednesday, February 11, 2026
Location:
Microsoft Technology Center
200 E Randolph St, Unit 200
Chicago, IL 60601
See our ILTA Copilot Symposium sessions & details here.

ILTA Microsoft Copilot Symposium
2026-02-11 - 2026-02-12 | Chicago Microsoft Technology Center, 200 East Randolph Drive Suite 200, Chicago, IL, 60601, United States
Microsoft Copilot Symposium
The Microsoft Copilot Symposium is a high-impact educational event focused on the transformative power Copilot and adoption in the legal industry. This program will provide deep dives into Copilot adoption strategies,prompt engineering, and ethical AI practices, helping firms unlock productivity while maintaining compliance and security. Through interactive sessions, case studies, and live demos, attendees will learn how to integrate Copilot across Microsoft 365 applications, measure ROI, and build structured programs for successful implementations. The event will also include networking opportunities with peers and business partners.
Kraft Kennedy Sessions
Copilot Studio for Legal: Building Custom AI Agents for Roll Specific: What’s Possible?
Wednesday, February 11, 2026
4:30 – 5:30 PM CT
Speakers:
Ragav Jagannathan
KL Software Technologies Inc.
Dan Paquette
Kraft Kennedy
Copilot Studio offers a way to turn that complexity into clarity by building custom AI agents tailored to the unique needs of legal professionals. In this session, we explore how organizations can design, deploy, and govern role-specific Copilot experiences that streamline high-value legal workflows.
We’ll showcase real examples of what’s possible today—from intelligent legal help desks that answer policy and process questions, to contract-triage assistants, to agents that surface precedent, analyze documents, automate intake, or guide users through compliance procedures. You’ll see how Copilot Studio’s low-code tools, connectors, and orchestration capabilities help legal departments build secure, governed AI solutions that work with their existing systems and data.
If you’re looking to modernize your legal operations, accelerate response times, or empower attorneys and staff with tailored AI support, this session will spark ideas and show you exactly what Copilot Studio can make real.
Register for the Microsoft Copilot Symposium to attend this session.
Monitoring & Troubleshooting Copilot in a Legal Environment

Thursday, February 12, 2026
2:30 – 3:30 PM CT
Speakers:
Dan Paquette
Kraft Kennedy
Carolyn Humpherys
Traveling Coaches

As legal teams adopt Microsoft Copilot, IT leaders face a new operational frontier, one where AI behavior, data governance, user expectations, and evolving Microsoft updates all converge. This session equips legal IT professionals with a grounded, practical understanding of how to monitor, manage, and troubleshoot Copilot in environments where precision and compliance matter most. We’ll clarify what you can control,and what you can’t. You’ll learn how Copilot’s behavior is influenced by Microsoft’s service layers, update channels, and roadmap cycles, and what legal IT teams should do to stay aligned with changes as they roll out. From there, we’ll dive into the heart of day-to-day operations:

How Copilot interprets legal workflows and why it behaves the way it does
Monitoring tools and telemetry available to legal-focused IT teams
Approaches to troubleshooting unexpected or incorrect Copilot outputs, including root cause analysis across data access, grounding, connectors, and tenant configuration
Legal-grade risk mitigation strategies and guardrails to reduce exposure while accelerating productivity
Ongoing governance practices that ensure safe, predictable Copilot performance over time

If your legal organization is scaling Copilot, or preparing to, this session provides the operational playbook to keep your AI aligned, accountable, and ready for the rigorous demands of legal work.
Register for the Microsoft Copilot Symposium to attend this session.
More Information

Register Here
View the agenda

When:
Wednesday, February 11, 2026 – Thursday, February 12, 2026
Location:
Microsoft Technology Center
200 E Randolph St, Unit 200
Chicago, IL 60601
See our ILTA SurePoint Symposium session details here.

ILTA Evolve 2026
2026-04-30 - 2026-05-02 | Gaylord Rockies Resort & Convention Center, 6700 N Gaylord Rockies Blvd, Aurora, CO, 80019, United States
ILTA Evolve 2026 will take place April 30 – May 2 at the Gaylord Rockies Resort in Aurora, Colorado.
Registration is open now! Join Kraft Kennedy onsite and have all your pressing #legaltech, #security, and #AI questions answered by our Subject Matter Experts. We look forward to helping you solve your business problems and make long-lasting connections.
About ILTA Evolve
ILTA EVOLVE 2026 is a high-profile, peer-driven conference designed to tackle the two hottest topics and most pressing challenges in legal technology. Building on the success of previous years, this event will deliver three days of immersive education, networking, and collaboration, focusing on Generative AI, Cybersecurity, and Leadership in Legal Tech.
The program includes 2 keynote sessions, interactive workshops, and 20+ educational sessions curated by industry experts. Attendees will gain actionable strategies for AI adoption, cybersecurity risk management, and governance, while exploring emerging standards and best practices. The event also features business partner exhibits, networking receptions, and the Distinguished Peer Awards, creating a dynamic environment for learning and relationship-building.
About ILTA
The International Legal Technology Association (ILTA) is a volunteer-led, staff-managed association with a focus on premiership. ILTA aims to educate and connect people with their peers to support your work in the legal sector. While they have a strong focus on technology, their offerings support professionals of every stripe in law firms and corporate/government legal operations.
Kraft Kennedy Happenings

The Evolving AI Policy & Legal Landscape
Thursday, April 30th | 3:00 PM – 4:00 PM
This presentation will review some of the challenges and questions related to AI law and policy in the last year. It will provide an overview of key legal and policy developments as well as a discussion of “what’s next” in terms of notable proposed legislation and regulations. It will cover Federal and State efforts to regulate AI law and drive policy, as well as global developments in Asia, the EU, and the UK.
Speakers: Joe Hoegler, Kraft Kennedy CTIO | Josh Schwartz, Phaselaw CEO
See details & agenda here

Don’t Bore the Board: Presenting CyberSecurity Metrics that Matter
Thursday, April 30th | 4:30 PM – 5:30 PM
When presenting the success of your cybersecurity program to leadership, it’s essential to share metrics that are not only SMART (Specific, Measurable, Achievable, Relevant, Time-bound), but also clear and meaningful to lawyers focused on business risk. This session will cover best practices for selecting and communicating cybersecurity metrics that resonate with leadership, demonstrate alignment with business objectives, and highlight progress under standards like ISO 27001.
Speakers: Nett Lynch, Kraft Kennedy CISO | Brian Clarke, Porzio, Bromberg & Newman, P.C. Cybersecurity Director | Joshua Smith, Ogletree Deakins Information Security Manager | Nicholas Spencer, Vorys, Sater, Seymour and Pease LLP Senior Security and Network Analyst
See details & agenda here

I’d Give Away My Password and MFA—And Still Sleep at Night
Friday, May 1st | 9:05 AM – 11:05 AM

As remote work and cloud migration expand the attack surface, identity has become the new crown jewel — and the prime target for compromise. This session explores how organizations can harden defenses through different identity provider’s controls, conditional access policies, and zero-trust architectures that ensure stolen credentials alone can’t breach systems. Experts will also highlight how layered solutions such as SASE, SIEM, and advanced email protections build resilience in SaaS-first environments. Attendees will leave with a practical roadmap for securing their digital identity and protecting client trust.
Speakers: Marcus Bluestein, Kraft Kennedy CIO | Bryan Pryor, Stoll Keenon Ogden CIO | Daniel Perkins, SecureIt360 Sr. Information Security Officer | Ethan Powell, Ogletree Deakins Information Security Analyst | Seth Bowling, FRSecure Research and Development Lead
See details & agenda here
More Information
Stay in the know about our ILTA plans and more – subscribe here.
Follow us on LinkedIn and check out our upcoming events.
Dates
Thursday, April 30, 2026 – Saturday, March 2, 2026
Location
Gaylord Rockies Resort & Convention Center
Please reach out with questions, we are happy to help.

[Master Class]ILTA: Beyond the Help Desk: Rethinking Law Firm Technology Support in a Multi-Vendor World
2026-07-21 12:00 - 13:00 (America/New_York)
[Master Class] ILTA: Beyond the Help Desk: Rethinking Law Firm Technology Support in a Multi-Vendor World
Mid-size and large law firms depend on a complex mix of highly integrated platforms, from Microsoft and iManage to Citrix, NetDocs and beyond, but when issues cross systems, traditional vendor support often falls short. In this pre-ILTACON webinar, we will explore why law firms need more than reactive troubleshooting: they need expert, cross-platform guidance that understands the realities of legal operations.
Attendees will learn how to address common support gaps, reduce finger-pointing across vendors, and bring more strategic oversight to fast-changing cloud environments. Joe Hoegler, Kraft Kennedy’s Chief Technology Innovation Officer, will discuss how firms can benchmark their approach against peer organizations and make smarter decisions about support models, technology investments, and change readiness.
Register here
Webinar Key Takeaways

Law Firm Support Is More Complex Than Ever

Understand why legal workflows, user expectations, and business priorities create support needs that standard vendor models often miss.

Vendor Support Alone Often Falls Short

Recognize where siloed support, slow escalations, and limited legal-industry context can delay resolution and frustrate users.

Expert Guidance Helps Firms Move Beyond Break/Fix

See when firms benefit from architect-level support for strategic troubleshooting, implementation guidance, and advisory input.

Cloud Change Requires Better Readiness

Identify what firms can control, what they need to prepare for, and how to stay ahead of rapid platform changes.

Discussion and Q&A

Leave with practical questions to evaluate your firm’s current internal/external support model and identify opportunities to improve.

Webinar Moderator:
Beth Anne Stuebe: Beth Anne Stuebe is Director of Sales Operations and a leader in marketing, sales, and content strategy. She is known for building high-impact messaging, driving audience engagement, and managing content across webinars, podcasts, events, and strategic communications. Her background includes leadership roles with ILTA, FileTrail (Litera), and iManage.
Featured Expert:
Joe Hoegler: Joe Hoegler is Chief Technology Innovation Officer at Kraft Kennedy, where he leads technology services delivery and solution development for clients across the legal industry. With more than 20 years of experience in legal technology, he works closely with practice leaders to align innovative solutions with client priorities while maintaining exceptional service quality. Joe has deep expertise in cloud services, enterprise messaging, infrastructure, and emerging technologies, and he has led projects for numerous AmLaw 100 firms as well as small and mid-sized organizations. He previously led Kraft Kennedy’s Infrastructure and Enterprise Systems practice group. Joe is a frequent speaker on artificial intelligence, security, cloud computing, remote work and collaboration, and enterprise

Location:
Webinar, virtual only
Register here

When:
Tuesday, July 21, 2026
12:00 PM – 1:00 PM ET

ILTACON 2026
2026-08-23 - 2026-08-27 | Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, TN, 37214, United States
Kraft Kennedy Happenings
See what we have planned for ILTACON 2026. Featured Kraft Kennedy Sessions, Advance entry for our giveaways, Roadmapping, and more.
Get your Tickets Now for The Annual ILTACON Golf Outing.
ILTACON 2026 | August 23-27, 2026 | Gaylord Opryland | Nashville, TN.
Registration
ILTACON 2026
Date & Location
Sunday, August 23, 2026 – Thursday, August 27, 2026 | Gaylord Opryland
Detailed Agenda for ILTACON 2026
What is ILTACON?
The educational program includes a variety of topics and trends developed by co-chairs and experienced members in formats to meet a variety of learning styles that include learning pathways, panel discussions, hands-on training and attendee-driven sessions.
ILTACON is a robust 4.5 day conference, with comprehensive peer-driven programs, educational content, and face-to-face networking.
What is ILTA?
The International Legal Technology Association (ILTA) serves the professional needs of more than 25,000 international legal technology professionals and their organizations. Since 1980, the association’s focus is to achieve results for our membership and the legal technology profession at large. Much of the value we provide as an association occurs through the coordinated efforts with our global volunteer membership teams.
More information on all ILTA events and conferences can be found here. Information on ILTA Volunteer roles can be found here.
More Information
Stay in the know about our ILTACON plans and more – subscribe here.
Check out our upcoming events, and follow us on LinkedIn
