10 Jun

Citrix Synergy 2019 Highlights

The Citrix Synergy 2019 conference in Atlanta was as big as ever, and as usual Kraft Kennedy sent a team of technical consultants to ensure we had the ground covered. Couldn’t make it? No worries. We’ve done our best to pare down a ton of content to the topics most relevant to law firms. You Read more…

03 May

Mobile Telephony in Microsoft Teams

In the last entry of this series, I’m going to give a short overview of telephony in Microsoft Teams. For in-depth information on Teams, download the white paper below. Click here to read my previous posts about collaboration, chat apps, and enhanced instant messaging. Telephony in Microsoft Teams can provide dial-tone voice service to firms Read more…

02 May

Enhanced Instant Messaging in Microsoft Teams

Continuing the Teams takeover of the Kraft Kennedy blog, this post will discuss Instant Messaging and Presence in Microsoft Teams, the platform’s most basic collaboration feature. Like Skype for Business, Teams allows users to exchange private Instant Messages with each other. While the user interface is very different, all of the previous functionality exists and Read more…

01 May

Chat Apps in Microsoft Teams

This is part of a series on Microsoft Teams. My last post delved into the platform’s collaboration features. In today’s entry I discuss a feature that was never widely adopted with Skype for Business, Chat Apps in Microsoft Teams. When Microsoft released Teams two years ago, it re-branded the space in which its collaboration tool Read more…

10 Apr

Collaboration with Microsoft Teams

Microsoft Teams, the new collaboration software, is making waves as it replaces Skype for Business. Microsoft has even bigger plans for the platform. Its radical vision is for it to replace, at least in part, Outlook, the bedrock of workplace communication and collaboration. More on that later. This will be the first of a series Read more…