04 Dec

5 Things Law Firms Should Look for in a Managed IT Service Provider

Are you in the process of searching for a managed IT service provider, or questioning whether you’ve partnered with the right one? Here are five things you should look for. 1. 24/7/365 service Whether it’s a client calling from another time zone or a filing deadline that has the whole litigation team up past midnight, Read more…

13 Sep

Patching Horror Stories

BALTIMORE’S PATCHING MISTAKE On May 7, 2019, the City of Baltimore was hit by ransomware. A month later, in June, Ars Technica reported that the city had already lost $18 million. At that point, it was still far from full recovery. Less than a third of employees were back at work. Many were using “paper-based workarounds.” How Read more…

29 Aug

“Office 365 Undelivered/Pending”- Something Phishy

You probably already know what “phishing” is. You probably know not to click on suspicious links or open suspicious attachments in an email message. You almost certainly know not to tell others your passwords or type them into suspicious websites. Security isn’t so hard, right? Yet… “Suspicious” seems like an awfully subjective criterion. That message Read more…

16 May

iManage ConnectLive19 NYC Recap

On two beautiful sunny days last week, iManage held its annual ConnectLive customer and partner conference at the Marriott Marquis hotel in Times Square. As leader of the Enterprise Content Management Practice here at Kraft Kennedy, I attended iManage ConnectLive19 with my colleague Caesar Rodriguez. The two day of iManage ConnectLive19 s were packed with Read more…

10 Apr

5 Ways to Know if You Are a Data Security Risk

When we help law firms implement security programs, we take the expected technical measures: we plug up holes in the network, apply encryption where necessary, install monitoring solutions, and so on. But the most important aspect of any security program, user training and awareness, is also the one that is hardest to control with any Read more…

07 Sep

Announcing…Another Microsoft Gold Competency!

We are excited to announce that we have achieved a Gold Microsoft Cloud Productivity competency! Kraft Kennedy is proud to serve as a trusted adviser for the implementation, support, and remediation of all Microsoft Office 365 platforms, including Exchange Online, SharePoint Online, and Skype for Business. As more of our clients have started to adopt the Read more…

03 Jul

Why Keep Networking Firmware Up to Date?

Troubleshooting intermittent internet outages I recently ran into an issue at a client that underscored the importance of keeping networking firmware current. We had replaced a single, aging Cisco ASA Firewall with redundant Internet connections and a High Availability pair of new Cisco ASA Firewalls. In order to split the incoming Internet connections to the Read more…

01 May

How Law Firms Can Prepare for Hurricanes and Other Extreme Weather

Authored by Chris Owens of Kraft Kennedy and reprinted with permission from: New York State Bar Association Journal, March/April 2018, published by the New York State Bar Association, One Elk Street, Albany, NY 12207. Following an unprecedented host of destructive hurricanes this year, many law firms are asking how they can prepare for the next Read more…

25 Apr

Backing Up The Cloud with The Cloud

Many firms put a lot of focus and effort into protecting and backing up their on-premise data. They know exactly what data is backed up, how often it gets backed up, and how long the backups are retained. With Cloud based backup solutions, offsite backups over the Internet have become much easier. Tape backup has largely become Read more…

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