Kraft Kennedy believes that fully understanding the technology a firm has implemented is one of the critical factors for providing recommendations on strategic direction and technical focus that will best meet the firm’s business requirements. One of the processes Kraft Kennedy uses to gather this information is the technology review.
The technology review is an assessment of your network infrastructure, network hardware, core applications, operating systems and desktop configuration. Depending upon the size of your firm and the number of offices, this process may take from one to several days to complete. We will work with you to determine the approach that will result in an optimal amount of information.
The technology review is performed on site by one or two members of our senior technical staff. During the review our consultants meet with your IT staff to discuss system procedures, performance issues and other pertinent information. We note wiring schemas, security provisions, network accessibility, configuration preferences, stability and reliability of technology systems. We also look at the ordinary everyday processes, such as logging in as an end user, printing functions, and standard application performance. Our goal at the completion of the technology review is to have a clear vision of the technology implemented at your firm.
Our findings from the technology review are documented and presented along with our recommendations to your management staff. Typically the recommendations are divided into several groups based upon their need for action. Because your business relies heavily on technology, it is our objective that the technology review results and recommendations provide you with the information you need to make immediate decisions.