Once your network is running, we'll help you keep it that way by assuming as much responsibility for network management as you need. We know that law is a profession of deadlines so our help is available around the clock. In fact, using remote diagnostic technology we have often responded to clients' network problems before even they knew there was trouble.
We provide both on-site and telephone support to answer questions and solve system problems as they come up. We can also create special software routines for automating repetitive tasks that may be unique to your firm, making things easier for your people and reducing errors.
The first rule of maintenance is to use equipment that is unlikely to need it, so Kraft Kennedy installs only proven technology from leading companies. Of course, we also provide preventive and as-needed maintenance to all hardware, software and network components.