Question of the Month
How can I forward a CallXpress voice message in my Outlook inbox to someone else over the Internet?
scroll down for the answer

September 2001

Is Office XP ready for prime time?

The conversion from WordPerfect to Word generally does not meet with enthusiastic responses from most legal secretaries and attorneys.  Most view the conversion as a business decision, not a functional enhancement to their document production.  Will Office XP reward the early adopters and convince the remaining WordPerfect zealots that Word is a viable document production suite? Read on...

KKL Software's new ezAdmin

Facing increasing PC support costs, many firms choose to restrict the system functions available to end users.  Typically, users are prevented from installing or running unauthorized programs, browsing network files, editing the registry, or modifying the hardware configuration of the workstation. While protecting the end user from making costly mistakes, locking-down the desktop makes it difficult for IS support staff to diagnose and fix many desktop problems.  KKL Software’s recently released ezAdmin eliminates many of these support headaches. more...

Microsoft discontinues upgrade licensing programs as of Sept 28

Software licensing will never be the same.  In an attempt to streamline the maze of software options, Microsoft is introducing a new program called Software Assurance that will ultimately simplify the licensing process.  Depending on the number of users, types of Microsoft programs, and servers, you may be eligible for one of three licensing programs – Open, Select, and Enterprise.  Once you have identified the particular program that fits your firm and are current with its licensing requirements, then by subscribing to the Software Assurance program you will receive any new versions of the product that are released during the term of the agreement. 

But, making the transition to the new licensing programs may be costly if you do not act by September 28, 2001.  As of that date, all software upgrade programs that allowed firms to purchase licenses at a reduced price will be discontinued.  Version Upgrades (VUP) and Product Upgrades (PUP) will no longer be available.  Competitive Upgrades (CUP) were discontinued in May.  If you have not purchased Upgrade Advantage for your existing licenses, then when you want to upgrade to Office XP, as an example, you will have to purchase a completely new license.  Evaluating your economic options in this maze of offerings can be confusing.  KKL would be happy to answer any questions you may have and assist in your evaluation.  For more info check Microsoft’s licensing web site, or better yet, give KKL a call.

Tech Tip: Sending to selected people on a distribution list in Outlook 2000

There may be times when you need to email most but not all of the people on a distribution list.  Rather than copy and edit the origin distribution list, here are helpful hints to send an email to a select group within a distribution list.  more...

Captaris 2001 Solutions Seminar

Interested in combining voicemail, faxes and email into a single inbox? Do you need wireless access to that same electronic inbox? Captaris, which is the new name for AVT/RightFax, is conducting a seminar on Unified Communications in Newark on September 18, 2001. Captaris will demonstrate CallXpress Unified Messaging, RightFax electronic document delivery, and Infinite Mobile Delivery for wireless email and document delivery. To reserve a seat or for more information about Captaris events in your area please contact Rob Brindell.

Is your content secure?

Security is an increasingly important part of a law firm’s computer systems. Recent intrusions of high profile company networks and web sites, and virus explosions have focused the attention of network administrators and IS directors on the security capabilities of their computer systems. Most firms realize the need to have a firewall between their network and the Internet. However, additional measures are necessary to provide the highest level of confidence and security. One of these measures is content security.  more...


This Month's Answer
To forward a CallXpress voice message over the Internet, simply open the voice message in Outlook, and click on the 'Forward' (not 'Voice Forward') button on the top button bar. This will convert the sound file to a standard .wav file which will be able to be played by the recipient. Complete the rest of the e-mail as normal, and send!

 
 
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