News and Events

Succeeding with CRM: Knowing Where the Rocks Are

Customer Relationship Management (CRM)

Date: Monday, March 11, 2013

Time: 12:00-1:00 Eastern Time

Location: Free Online Webinar

Get access to the webinar.

Get access to the webinar by completing the form.

Succeeding with CRM: Knowing Where the Rocks Are

Client Relationship Management software has been available to law firms for over two decades.  Yet many firms are still struggling to realize the potential that the software promises: a comprehensive method of managing the firm’s relationships with its clients, prospects and business partners.  

In this session we will explore the reasons why some firms have successfully implemented CRM and many others have failed, and how you can join the former group.

This session is for you:

• If your lawyers complain about why you have so little to show for all the time and money you have invested in CRM.
• If you are paying maintenance for software licenses that nobody uses.
• If you cringe at the number of “why is the CRM data so bad” e-mails you receive.
• If you are being pressured to implement a CRM solution and want to keep your job.

For additional information, please contact Rob Brindell at 212.692.5604 or Brindell@kraftkennedy.com.