Broad experience, tailored to meet all your technology needs.
Our Support Practice Group (SPG) provides ongoing help desk support, monitoring, and technology planning to organizations. Whether you are looking to supplement an existing internal IT group or you have no in-house technology staff, we use our experience with hundreds of clients to tailor our support services to meet your specific needs.
Kraft Kennedy’s SPG handles the day-to-day tasks required to keep your systems up and running. Our monitoring tools provide early warning of network and workstation problems, proactive software patching keeps systems secure and up-to-date, and routine network maintenance ensures consistent performance.
Support services are available around the clock. Technicians receive alerts and address problems where critical systems are affected, end-user support resolves issues as they arise, and users can relax knowing that at any hour a technical consultant is just a phone call away.
Support services include:
- 24 x 7 x 365 Service Desk
- Server and Workstation Monitoring
- Scheduled On-Site Maintenance Visits
- Mobile Device Management
- Email Continuity
For more information please contact us at (212) 692-5604 or email@example.com