22 Feb

Take Your RPO Down to Seconds With Zerto

Having a copy of your data offsite has always been imperative in any Disaster Recovery (DR) plan.  Back in the time before time, that was done by sending backup tapes offsite. Among our smaller clients, this was typically done once a week by a member of the firm. Our larger clients would send tapes offsite Read more…

02 Feb

Project Management Leadership Styles: Which One Are You?

You may be an official Project Manager or find yourself informally placed in that role. Either way, you will encounter people with different styles of working and communicating. To be successful, match your leadership style with the team dynamic with consideration for the type of project you’re working on. I have some familiarity with this, having Read more…

27 Jan

NetDocuments Tips and Tricks

In our experience with NetDocuments deployments, end-user training follows a consistent agenda. While there are key differences in every environment, we aim for everyone to feel comfortable with the essentials instead of trying to fit in all the nuances and features that they may or may not use. The following tips will help all kinds of users Read more…

11 Jan

Universal License Entitlement Included with NetScaler

Most of our clients already use Citrix NetScaler Gateway as an ICA proxy to securely access desktops and applications delivered via XenApp and XenDesktop, as a NetScaler license already includes support for an unlimited number of ICA proxy connections. However, few clients currently take advantage of the many other capabilities NetScaler Gateway offers, as they Read more…

29 Sep

Ransomware and HIPAA- What Business Associates Need to Know

Have you recently signed a Business Associate Agreement? Friday, 3:30pm. Your helpdesk technician calls and, in a slightly panicked tone, tells you that the firm has a ransomware outbreak. You ask a series of questions: Whose computers are affected? Did they crypto lock client information? Can you tell if any data was taken from the Read more…

27 Sep

Going Back After Using a Mac

Mac or Windows for the Work Place? For about the past three years, I’ve been exclusively using a Mac for work. I’ve been posting on this blog about my experiences using it and other OS X devices for work. The main reason I did this was to have some experience using, supporting, and managing Apple computers to better help my clients, as we are Read more…

13 Sep

Checkup? I Don’t Need No Stinkin’ Checkup

SCCM Health Checkups System Center Configuration Manager is much like today’s cars. I don’t work on my car much anymore. It is so computerized and complicated that I prefer to hand it over to professionals. Likewise, SCCM is becoming increasingly complicated under the hood and it seems like more is added every month. Just like your automobile, your SCCM Read more…

25 Jul

A Tool to Monitor Network Devices Effectively

Monitoring network devices and other non-Windows systems has always been a tricky affair.  There are many solutions out there but we were looking for something specific. We needed a solution that can support our many clients (multi-tenant), is able to integrate with our Professional Services Application, ConnectWise, and isn’t exorbitantly expensive. We tested out several solutions and Read more…