19 Jul

Preparing for a Migration to NetDocuments

This article originally appeared on Legal IT Professional’s website. A successful migration of your document management system (DMS) does not just avoid technical issues, but also improves the daily lives of the people who use it. NetDocuments offers a lot of features that make it an attractive option for a law firm, but it comes with Read more…

11 Jul

Next-Gen Application and Desktop Delivery with Citrix XenApp and XenDesktop

Most law firms rely on Citrix in one form or another to deliver applications and desktops to their users. Kraft Kennedy has kept the legal technology community up-to-date with “What’s New” blog posts, webinars, and presentations that covered welcome, but largely incremental, changes to XenApp and XenDesktop 7.x. This time around, however, a few new Read more…

26 Jun

Citrix Synergy 2017 Highlights

The Citrix Synergy 2017 conference in Orlando was bigger than ever, and as usual Kraft Kennedy sent a team of technical consultants to ensure we had the ground covered. Couldn’t make it? No worries. Here are the highlights… Announcement Highlights Citrix Workspace – A cloud-based service that provides a unified workspace to access all apps Read more…

13 Jun

Conference Recap: DattoCon ’17

Last week I attended my first (and Datto’s fifth) DattoCon, a conference designed for Managed Service Providers (MSPs) like Kraft Kennedy. Datto, which provides the primary backup and disaster recovery solution for our small and mid-size clients, has been hosting a conference in a different city each year. This year it was in Denver, Colorado. Read more…

08 Jun

Add an HTML Email Signature With Images to iPhone (iOS 10.3.2)

Sending corporate email with signatures from the iPhone has been problematic. I’ve blogged before about the somewhat arduous tasks needed to get this to work. It hasn’t been easy, but, thankfully, with iOS 10 the process is somewhat simpler. For the purposes of this walk-through, it is assumed that you 1) already have an email signature Read more…

30 May

For the New IT Administrator: Three Key Steps to a Successful IT Transition

When a new IT administrator starts at a firm, the first look at the network is often overwhelming. As a managed services provider, we have encountered this experience countless times. Here are some basic steps that we have found useful when supporting a new client. Document everything. Documentation is often overlooked in favor of technical concerns, but a Read more…

14 Mar

Things I Use: Email Management

In our last installment of Things I Use, we shared CTO Marcus Bluestein’s desktop setup. Marcus picks his technology, such as his dual monitors, carefully, with a focus on productivity and efficiency. Along these lines, he’s found an email management solution that he relies on to deal with the daily deluge in his inbox. An Outlook plugin that Read more…

01 Mar

Fixes for Installing Windows 7 on Newer Hardware

UPDATE FROM MICROSOFT: https://support.microsoft.com/en-us/help/4012982/discusses-an-issue-in-which-you-receive-a-your-pc-uses-a-processor-tha   We have discovered yet another reason to leave Windows 7 behind. New hardware—which is better, faster, and stronger—is not able to support Windows 7 without customizations. For instance, recently we (Danny Russell and Sulabh Upadhyaya) were tasked with downgrading a Dell Optiplex 7040 with preloaded Windows 10 to Windows 7, Read more…

22 Feb

Take Your RPO Down to Seconds With Zerto

Having a copy of your data offsite has always been imperative in any Disaster Recovery (DR) plan.  Back in the time before time, that was done by sending backup tapes offsite. Among our smaller clients, this was typically done once a week by a member of the firm. Our larger clients would send tapes offsite Read more…

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